- Employee discounts for all Sunday Staples fashion items
- A chance to make a real impact on the business
- Competitive salary and benefits
- The opportunity to pick and grow your own team
- A chance to learn and grow in your career
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Customer Experience Associate - Singapore - Sunday Staples Pte. Ltd.
3 weeks ago
Description
Be the face of Sunday Staples
Sunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other accessories, making it a one-stop shop for all of your fashion needs.
Job Title: Customer Experience Associate
Department: Retail
Reports To: Retail Supervisor
Join our team and be part of the next generation of leaders in retail.
As a Customer Experience Associate at Sunday Staples, you will play a vital role in creating an exceptional shopping experience for our customers. You will be the face of our brand, providing top-notch service, expert product knowledge, and genuine enthusiasm to assist customers in making stylish choices.
What you'll do:
Customer Engagement: Greet customers with a warm and friendly demeanor, actively listen to their needs, and provide personalized assistance.
Product Knowledge: Stay up-to-date with the latest fashion trends and our product offerings to provide expert advice and recommendations to customers.
Sales: Drive sales by actively promoting products, upselling, and cross-selling to meet or exceed sales targets.
Visual Merchandising: Maintain an attractive and organized store layout by ensuring that products are properly displayed and well-stocked.
Customer Support: Address and resolve customer inquiries, concerns, and returns efficiently, ensuring customer satisfaction.
Store Operations: Assist with daily store tasks, including opening and closing procedures, inventory management, and cash handling.
Brand Ambassadorship: Represent the Sunday Staples brand values and image with professionalism and enthusiasm.
Loss Prevention: Follow security and loss prevention procedures to protect the store's assets.
Team Collaboration: Work collaboratively with fellow associates and contribute to a positive and supportive team environment.
What you'll need:
. Previous retail or customer service experience is preferred but not required.
. A passion for fashion and a keen eye for style trends.
. Strong interpersonal and communication skills.
. Excellent customer service skills, with a genuine desire to create memorable shopping experiences.
. Ability to work in a fast-paced, dynamic environment.
. Flexibility to work weekends, evenings, and holidays as needed.
What you'll get:
If you are excited about fashion and ready to deliver exceptional customer experiences, we invite you to join our team at Sunday Staples. To apply, please submit your resume and a brief cover letter outlining your interest and relevant experience to [HIDDEN TEXT]
Sunday Staples is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and customers.
