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General Manager

    General Manager - Singapore - MICHAEL PAGE INTERNATIONAL PTE LTD

    MICHAEL PAGE INTERNATIONAL PTE LTD
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    Description
    Roles & Responsibilities
    • Golfing Industry
    • Fast-Growing Company

    About Our Client

    Our client is a regional leading retail distributor of Golf products, having partnerships with some of the most exciting brands globally. They are the number 1 golf retailer in SEA and expanding in new markets like Thailand, Vietnam, and other. They are currently looking for a General Manager to oversee the Singapore business.

    Job Description

    • Develop and implement sales strategies to drive revenue growth, and maximize profitability. Monitor sales performance, analyze trends, and identify opportunities for improvement.
    • Collaborate with the marketing team to develop and execute effective promotional campaigns and events to boost sales.
    • Oversee day-to-day operations of the retail business, including sales floor management, inventory control, merchandising, and visual presentation to ensure a clean, organized, and inviting shopping environment.
    • Implement efficient processes and systems to streamline operations and enhance productivity.
    • Ensure that all staff members are trained to deliver a high standard of service, handle customer inquiries and complaints promptly and effectively, and foster a customer-centric culture within the organization.
    • Manage the annual budget, monitor financial performance, control costs, and implement strategies to maximize profitability and achieve financial targets.
    • Analyze sales data, expenses, and other financial metrics to identify opportunities for cost savings and revenue optimization.
    • Collaborate with marketing teams to develop and implement effective marketing campaigns across various channels, including digital and social media platforms.
    • Manage inventory levels, conduct regular stock counts, and implement inventory control procedures to minimize shrinkage and ensure accurate stock levels. Work closely with suppliers to maintain optimal inventory levels and availability of products.
    • Implement inventory management systems and processes to improve efficiency and reduce costs.
    • Identify areas for improvement within the facility and implement initiatives to enhance customer experience, streamline processes, increase operational efficiency, and drive revenue growth.
    • Ensure compliance with all relevant laws, regulations, and company policies governing retail operations, including health and safety standards, employment laws, and consumer protection regulations. Stay up-date with changes in regulations and implement necessary measures to maintain compliance.
    • Build and lead a high-performing team by recruiting, training, and developing talented individuals.
    • Build and maintain positive relationships with vendors, sponsors, and community stakeholders to enhance the reputation and visibility of the brand

    The Successful Applicant

    • At least 5 years of experience in retail management with a proven track record of success in driving sales and managing store operations and growing business.
    • Strong leadership skills with the ability to motivate and inspire teams to achieve excellence. Excellent communication, interpersonal, negotiation, and delegation skills.
    • Proven success in a managerial role, ability to develop and achieve financial plans.
    • Solid understanding of retail principles, including sales techniques, merchandising, inventory management, and customer service best practices.
    • Knowledge of relevant laws, regulations, and compliance standards governing retail operations
    • Interest/knowledge in Golf is a plus

    What's on Offer

    This is a chance to join a leader in the Golfing/Retail industry and be given the chance to lead their ambitious development strategies in Singapore.

    Contact

    Antoine Ratajczak (Lic No: R / EA No: 18C9065)

    Quote job ref

    JN

    Phone number

    Michael Page International Pte Ltd | Registration No N

    Tell employers what skills you have

    Negotiation
    Store Operations
    Customer Experience
    Social Media
    Inventory
    Recruiting
    Shrinkage
    Golf
    Merchandising
    Inventory Control
    Inventory Management
    Compliance
    Revenue Growth
    Customer Service
    Floor Management


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