- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences-
- Strong advocate of staff volunteerism
- Wellness programmes
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lyf Guard
Found in: Talent SG C2 - 5 days ago
Gold Living Property Pte Ltd Singapur, Singapore Full timeJob Description · JD – lyf Guard (Guest Service Executive) · You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit pla ...
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lyf Guard
Found in: Talent SG C2 - 5 days ago
Ascott International Management Pte Ltd Singapur, Singapore Full timeJob Description · JD – lyf Guard (Guest Service Executive) · You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit pla ...
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Senior lyf Guard
Found in: Talent SG C2 - 5 days ago
Ascott International Management Pte Ltd Singapur, Singapore Full timeJob Description · The Senior lyf Guard is responsible for assisting the lyf Champion in managing the team of lyf Guards, in addition to performing the role of a lyf Guard. He/she is a multi-faceted community leader, who revels in creating an inclusive and collaborative community ...
lyf Guard - Singapur, Singapore - Ascott International Management Pte Ltd
Description
Job Description
JD – lyf Guard (Guest Service Executive)
You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).
Responsibilities
1. Look after the well-being of all guests from arrival until departure by:
a. Assisting lyf residents with their check-in (via mobile app or kiosk)
b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community
c. Explore the various functions of the app with residents
i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)
d. Handling guest queries
f. Facilitating communication and requests
2. Ensure operational efficiency by:
a. Monitoring record of room availability using the hotel's property management system (PMS)
b. Ensuring that processes carried out adhere to corporate guidelines
c. Performing book-keeping activities whenever necessary
d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces
e. Handling walk-ins, emails, and phone inquiries
f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required
3. Create an inclusive and collaborative community by:
a. Noticing guest preferences and managing their profiles
b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives
c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience
Benefits