Technical Services Manager - Singapore - Halcyon Knights

Halcyon Knights Singapore

1 week ago

Full time

Description

Company Overview:

We are seeking a highly motivated and experienced Technical Services Manager to lead a dynamic team of technical professionals. If you thrive in a collaborative, fast-paced environment and are passionate about delivering top-notch technical services, we want to hear from you.

Responsibilities:

Align organizational IT strategy with customer experience strategy, continually improving operation policies, standards, and procedures.
Take charge of application design and development for product portfolio, contributing both hands-on work and subject matter expertise.
Conduct thorough code reviews to guarantee code quality, maintainability, and security.
Supervise project planning, execution, and delivery within established timelines and budgets. Collaborate with cross-functional teams to ensure project goals align with overall business objectives.
Serve as the primary technical point of contact for clients, understanding their requirements, addressing concerns, and proactively identifying service improvement opportunities.
Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.
Support sales and pre-sales by providing technology best practice guidance to prospects and clients. Collaborate in designing and presenting solutions to potential customers and assist in preparing responses to RFI/RFP.

Candidate Requirements:

Previous experience in leading a technical team, demonstrating the ability to inspire and motivate toward common goals.
Experience in Financial Services, preferably in the Financial Crime and Compliance domain.
Strong track record in designing and delivering Enterprise solutions for Tier 1 organizations.
Client-facing experience, building strong relationships, and effectively addressing concerns in a Consulting or Professional Services capacity.
Demonstrated ability to adapt to evolving technologies and industry trends to keep the team current.

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