- Greet customers as they enter
- Guide guests on menus and answer their questions regarding ingredients
- Take orders while paying attention to details (dietary requirements)
- Prepare beverages following recipes
- Receive and process payments
- Keep the bar area clean
- Maintain stock of clean tableware and glassware
- Clean brewing equipment as required
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to operations manager
- Assist customers with store merchandise when necessary
- Inform operations manager when bar stocks are low
- Previous work experience as a barista or waiter/waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Understand basic dietary requirements
- Excellent communication and organizational skills
- An understanding of food and beverage operations
- Able to handle multiple roles within the café including cashier
- Able to work days, evenings, and weekends as necessary
- Diploma
- Food safety and handling certified (preferred)
- Experience working as barista / waiter / waitress
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4 days ago
Description
Roles & ResponsibilitiesBarista
Job Description & Requirements
The barista's responsibilities include educating customers on our menu, making recommendations based on their preferences, up-selling special items, taking orders and/or assisting guests in placing orders through the QR code. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. Prior work experience in cafes and restaurants are greatly appreciated. Available to work during opening and/or closing hours, including weekends and holidays. 5 day work week.
Duties and responsibilities
Required Skills and Abilities
Qualifications
Customer Service Skills
Product Knowledge
Recipes
Upselling
Ingredients
Food Safety
Restaurants
Exceptional Customer Service
Sanitation
Attention to Details
Teamoriented
Customer Satisfaction
Customer Service