- Assist Manager to supervise meet and greet operations according to organization operating procedures, policies and service standards.
- Collaborate closely with internal departments to ensure seamless guests' experience.
- Review manpower allocation according to operational needs.
- Respond and resolve any guest feedback in a timely and professional manner.
- As and when required, support Ambassadors with meet and greet service.
- Prepare reports as required by Management.
- Contribute ideas and collaborate in the execution of on-going initiatives.
- Engage with guests and offer any assistance if required by communicating to respective Hotel Operations team.
- Provide additional support to Transportation team at the airport to enhance the guest welcome experience, providing a sense of luxury and importance to each guest.
- Recommends and effectively promotes relevant services across the integrated resorts that are in tune with the guests' preferences.
- Attend daily briefing to ensure valuable information and updates are shared among team members, including updated property information.
- Exemplifies the OneMBS Values at all times.
- The ability to display, at all times, a friendly, courteous and professional manner in communicating with guests and team members.
- Demonstrate an enjoyment and enthusiasm for work through effective relationships by adopting a "can do" approach to tasks.
- Implement and practice safety guidelines as prescribed by Occupational Safety and Health Act (OSHA)
- Solid foundation of property knowledge and the major events and latest happenings within the property and in town in order to provide appropriate recommendations to guest.
- Perform any other tasks as assigned by Management.
- Minimum GCE O/N Level.
- Certificate/Diploma in hospitality management from a recognized institution is an advantage.
- Minimum 3 years in a customer service role or 1 year in a supervisory/management role.
- Prior experience in a hospitality or tourism related industry is preferred.
- Proficiency in English.
- Impeccably well-groomed.
- Exceptional guest relations and communication skills.
- High attention to details.
- Ability to multi-task and work efficiently in a fast-paced environment.
- Proven leadership skills and ability to work with minimal supervision.
- Excellent planning and executive skills.
- A team player and takes initiative to assist other Team Members when required.
- "Can Do" attitude and mindset.
- Be willing to work any day and any shift.
-
Guest Service Intern
1 week ago
Plaza Premium Lounge Singapore Pte Ltd SingaporeCompany · Designation · Guest Service Intern · Date Listed · 09 Apr 2024 · Job Type · Entry Level / Junior Executive Part/Temp Intern/TS · Job Period · Flexible Start, For At Least 3 Months · Profession · Customer Service / Communications · Industry · Others · Location Name · Air ...
-
Purchasing Intern
3 days ago
Plaza Premium Lounge Singapore Pte Ltd SingaporeCompany · Plaza Premium Lounge Singapore Pte Ltd · Designation · Purchasing Intern · Date Listed · 17 Apr 2024 · Job Type · Entry Level / Junior Executive · - Intern/TS · Job Period · Flexible Start, For At Least 3 Months · Profession · Accounting / Auditing / Taxation · Industry ...
-
Retail Associate
6 days ago
FOCUS NETWORK AGENCIES (SINGAPORE) PTE LTD SingaporeWith the economy opening up, **The Cocoa Trees **(Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets, especially at Changi Airport. · We are recruiting Retail Assistants to join our team at all ...
-
Airport Lead
1 week ago
Cathay Pacific SingaporeASD - Airport Services Delivery · - Singapore · - Cathay Pacific · - Application Deadline · 27 Feb 2023 · Role Introduction · To supervise and support the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift w ...
-
Airport Lead
1 week ago
Cathay Pacific SingaporeASD - Airport Services Delivery · - Singapore · - Cathay Pacific · - Application Deadline · 16 Aug 2023 · Company Description · **_ · Let your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing ...
-
Environmental Protection Specialist
1 week ago
US Federal Aviation Administration Singapore**Duties**: · FV-G Duties: Performs a mixture of basic and routine (but progressively more difficult) assignments under the close direction of a manager, project/program manager, team leader or more experienced technical specialist. Assists other employees or acts as an individua ...
-
Operations Manager, Airport
5 days ago
SMARTE CARTE SINGAPORE PTE. LTD. Singapore**Core Responsibilities**: · Operations Matters · - Ensure all Operational KPIs and Safety & Security standards in ALL terminals are met/complied during shift duty. · - Plan and roster Supervisors and Airport Service Officers (ASO) shift duties to ensure that the daily baseline i ...
-
Senior HR Executive
4 days ago
SNT Global Logistics Pte Ltd SingaporeCompany · SNT Global Logistics Pte Ltd · Designation · Senior HR Executive · Date Listed · 22 Feb 2023 · Job Type · Entry Level / Junior Executive · - Intern/TS · Job Period · Immediate Start - Flexible End · Profession · Accounting / Auditing / Taxation · Industry · Logistics · ...
-
Retail Assistants
1 week ago
FOCUS NETWORK AGENCIES (SINGAPORE) PTE LTD SingaporeJob DescriptionThe Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets at Changi Airport over the next few months.We are recruiting Part Time Retail Assistants to join our team at t ...
-
Manager Airport Operation
4 days ago
DISCOVER THE WORLD MARKETING PTE LTD Singapore**Manager Airport Operation**: · **Position **Station Manager - Singapore · **Reports to **SVP - Ground Services & Projects · **Role Overview and Responsibilities**: · Planning and managing station operations, security, and staff including GHA staff; partnering with commercial an ...
-
General Manager, Airport Operations
2 days ago
UNITED AIRLINES, INC. (SINGAPORE BRANCH) SingaporeWe have a wide variety of career opportunities around the world — come find yours. · **Airport Operations · The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. · **Job overview and responsibilities** ...
-
Airport Coordinator
6 days ago
Luxury Careers Pte Ltd SingaporeLeading Beauty Brands · - Attractive Salary Package (Basic + Commission) · - Permanent/Full Time Position; 5-days work week · **Airport Coordinator, Travel Retail (Prestige Beauty Brand)** · **About the role** · As the Airport Coordinator, the primary function is to achieve airpo ...
-
F&b Associate
1 week ago
Plaza Premium Lounge Singapore Pte Ltd SingaporeCompany · Plaza Premium Lounge Singapore Pte Ltd · Designation · F&B Associate · Date Listed · 31 Jul 2023 · Job Type · Entry Level / Junior Executive · - Full/PermPart/TempIntern/TS · Job Period · Immediate Start - Flexible End · Profession · Food Services / F&B · Industry · Hot ...
-
Retail Assistants
4 days ago
FOCUS NETWORK AGENCIES (SINGAPORE) PTE LTD Singapore Part time**Job Description**: · The Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets at Changi Airport over the next few months. · We are recruiting Part Time Retail Assistants to join ou ...
-
Software Engineer
1 week ago
Adstify Search Pte Ltd SingaporeOur client is one of the top ten travel technology companies in the world. As a travel technology company, they build the critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operators and other travel players to run their ...
-
Collins Aerospace Singapore**Date Posted**: · **Country**: · Singapore · **Location**: · UE Square, 83 Clemenceau Ave, #11-05/08, Singapore 239920 · **Position Role Type**: · UnspecifiedWe are currently hiring an Associate Director to lead our APAC Region for our Airport Solutions business within Connected ...
-
International Projects Director
1 day ago
ALSTEF Group Singapore**ALSTEF GROUP** · International group **born from the united expertise of Alstef Automation, Glidepath and BA Systèmes, **ALSTEF GROUP* is the specialist in automated turnkey solutions for airport, intralogistics and parcel markets. · **BEYOND AUTOMATION**, Our mission is to cre ...
-
Executive/senior Executive/assistant Manager
1 week ago
Singapore Airlines Singapore**Key Responsibilities** · - Maintain the operational manuals to ensure compliance with the requirement of the Air Navigation Order, IATA Operational Safety Audit (IOSA) and Star Alliance Core Values. · - Provide input / advice on ground services procedures in various situations, ...
-
Resident Technical Officer
2 days ago
AG BUILDERS PTE. LTD. Singapore**Role Overview** · Supervision and co-ordination of excavation and trenching of the installation of fire hydrant chambers and pipes (both mechanical joint and push-on joint methods) are done using approved earthquake resistance Kubota Pipes · Ensure that all installations are in ...
-
Inside Sales Executive
3 days ago
UGKS LIMOUSINE PTE. LTD. SingaporeAs an Inside Sales Executive for an airport transfer and limousine company, your scope of work may include the following tasks: · 3. Able to articulate and showcase company's services and explain benefits to potential customers over the telephone. · 4. Building and maintaining re ...
Supervisor, Airport Meet - Singapur, Singapore - Marina Bay Sands
Description
Supervisor, Airport Meet & Greet, lead a team of Ambassadors to provide meet and greet service for guests with pre-arranged hotel limousine at Changi International Airport during arrival and departure. The service is provided to ensure a seamless experience at the airport for guest and limousine driver. The Supervisor possesses excellent disposition and is impeccably well-groomed, communicates professionally and creates an unforgettable first impression to guests.
JOB SCOPE
Operational Related
Departmental Related
JOB REQUIREMENTS
Education & Certification
Experience
Requirements
Competencies
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.