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Lead IT Support
1 week ago
ITCAN Pte Ltd SingaporeLead, Manage and provide onsite support · - Incident and problem resolution of end-user stations · - Administration and Configuration of end-user devices · - End-user device hardening and lockdown · - Handle laptop Re-imaging incidents · - Moving PCs and Devices within same premi ...
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Lead IT Support
1 week ago
ITCAN Pte Ltd SingaporeLead, Manage and Provide onsite EUCD support · - Incident and problem resolution of EUCD stations · - Respond to end user queries on usage of WOG services · - Administration and Configuration of EUCD devices · - End User Device Hardening and Lockdown · - Handle laptop Re-imaging ...
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Support Lead
4 days ago
Beyondsoft International Singapore**COMPANY DESCRIPTION** · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, econo ...
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Support Lead
4 days ago
Beyondsoft International Singapore**COMPANY DESCRIPTION** · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, econo ...
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Support Lead
3 days ago
UNISOFT INFOTECH PTE LTD Singapore**Job Description · Required Technical Background: · - A high degree of analytical, troubleshooting and problem-solving abilities having experience with **8+ years of **Java Production Support **(In L1 and L2 Support). · - Experience working in an on-call and 24x7 Support Systems ...
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IT Support Lead
6 hours ago
EA RECRUITMENT PTE. LTD. Singapore**Well Establish Company**: · - **Basic $3500 - $4000 + Allowance**: · - **Excellent Welfare and Benefits + Career Progression**: · - **Working location: Changi**: · - **Working Days: Monday - Friday**: · - **Working Hours: 9am - 6pm** · **Responsibilities**: · - Understanding bu ...
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IT Support Team Lead
1 week ago
TikTok SingaporeResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · At T ...
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IT Support Team Lead
1 week ago
TIKTOK PTE. LTD. SingaporeTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · **Why Join Us** · At TikTok, our peop ...
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IT Support Engineer Lead
2 days ago
TikTok SingaporeResponsibilities · About the Company · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. ...
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Customer Support Lead
1 week ago
SMARTRX PTE. LTD. SingaporeResponsible to plan and execute customer support in an effective and efficient manner, providing the highest levels of customer support and the best possible financial performance. · **Responsibilities**: · - Lead customer support team, including setting goals, providing training ...
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Regional IT Support Lead
2 days ago
Charterhouse-SG Singapore**Job details**: · - Location: · - Singapore- Job Type: · - Permanent- Discipline: · - Banking & Financial Services · Information Technology- Reference: · - BF/WYS/RITSL/ C- Posted: · - 43 minutes ago- Consultant: · - Wong Yu Shan- Consultant Phone: · **Share this job**: · **Job ...
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Lead Support Engineer
2 days ago
SINGAPORE TELECOMMUNICATIONS LIMITED Singapore**Key Responsibilities** · As a Principal Support Engineer in the Backend Chapter, you will be responsible of · - Service implementation approaches that support consistent and eventually consistent data models using synchronous and asynchronous techniques and understand the funda ...
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Operations Support Lead
1 week ago
SEDHA CONSULTING PTE. LTD. Singapore**Operation Support Lead**: · **Responsibilities** · - oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner. · - manage outsourced vendors and/or in-housed contractors to meet the de ...
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Lead IT Support Engineer
1 week ago
ITCAN Pte Ltd SingaporeLead, Manage and Provide onsite EUCD support · - Incident and problem resolution of EUCD stations · - Administration and Configuration of EUCD devices · - End User Device Hardening and Lockdown · - Handle laptop Re-imaging incidents · - Moving PCs and Devices within same premises ...
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Operation Support Lead
6 hours ago
ASIA INNOVATORY MANAGEMENT SCHOOL SingaporeSubject: Operation Support Lead · **1. **Responsibilities** · - oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner. · - manage outsourced vendors and/or in-housed contractors to me ...
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Production Support Lead
1 week ago
EBAOTECH INTERNATIONAL PTE. LTD. Singapore**Key Responsibilities**: · - Provide leadership and guidance to the production support team in handling day-to-day activities related to insurance core systems. · - Collaborate closely with the client team to understand their requirements, priorities, and challenges. · - Coordin ...
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Client Support Lead
1 week ago
Forter Singapore**About us**: · **Digital commerce is built on trust.** At every point along the eCommerce journey, businesses must make a critical decision: _Can I trust this customer?_ Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and stre ...
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Application Support Lead
1 week ago
Global bank - Singapore SingaporeCarrying out production support, providing resolution where possible · - Liasing with various teams for problem investigation · - Escalation of problems as and when required · - Providing workaround solutions to the business · - To support containerization platform · - Providing ...
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L1 Support Lead
6 days ago
ELLIOTT MOSS CONSULTING PTE. LTD. SingaporeServe as the first point of contact for all incidents. · - Identify the impact, urgency, and priority of incidents. · - Categorize the ticket accordingly. · - Provide initial troubleshooting and support for incidents. · - Escalate incidents that cannot be resolved by the service ...
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Senior Lead Support
2 days ago
Hunter Bond Singapore**The role**: · My client is seeking an Engineer with a broad skillset to support a range of technology within their stack. · The role requires one to own significant projects within the desktop enterprise as well as technical troubleshooting experience. The role requires one to ...
Application Support Lead - Singapore - SYNAPXE PTE. LTD.
Description
Roles & ResponsibilitiesThe Application Support Lead t is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions. He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.
Job Description:
• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes
• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution
• Assist senior leaders in disaster recovery planning and activities
Requirements / Qualifications:
• Bachelor's degree in computer science or other highly technical, scientific discipline
• 5-10 yrs of Technical / Application Support experience
• Proven client engagement experience / vendor management experience
• Proven experience of working efficiently in a cross functional team
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries
• Ability to establish and manage processes and practices through collaboration and the understanding of business
Vendor Management Experience
Analytical Skills
Healthcare
Root Cause Analysis
IT Operations
Problem Management
Application Support
Networking
Operating Systems
ITIL
Disaster Recovery
Databases