Executive to Manager - Singapore - Ministry Of Social And Family Development

Ministry Of Social And Family Development

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

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What the role is

The Social Mobility and Service Integration Division (SMI) under Rehabilitation and Social Mobility Directorate (RSM) develops and reviews policies which will enhance integrated service delivery to lowincome groups, and their progress in stability, selfreliance and social mobility.

What you will be working on

You will be part of a dynamic team that seeks to improve the lives of lowincome households by redesigning service delivery to better meet their needs. ComLink is an example of a new approach that integrates service delivery for lowincome households so that their experience of social support is more coherent and convenient. In developing and implementing these approaches, we seek to better position these households to achieve stability, selfreliance, and social mobility.

You will be involved in the following areas of work:

Identify pain points that low-income households face when accessing government support and community resources in domains ranging from employment support, food assistance, healthcare, and caregiving. This could be through both quantitative and qualitative analysis
Design approaches to address pain points faced by lowincome households, in consultation with other agencies and community partners
Conduct research on global best practices in service delivery
Work with operational units to develop implementation plans
Monitor implementation and evaluate outcomes
Develop systems to generate reports and dashboards to facilitate progress monitoring
Develop and implement a resourcing framework to support programme implementation and outcome achievement

What we are looking for

Strong communication and writing skills
Strong analytical disposition and skills
Strong sense of initiative and purpose
Strong interpersonal, collaboration, and stakeholder management skills
Creativity and resourcefulness in identifying opportunities to make improvements and in developing solutions
Familiarity with operational environments
Project management skills
Able to work on different projects concurrently
Familiarity with or experience with data analytics is a bonus