- Provide our partners with a delightful, high touch and effective support experience
- Onboard partners and serve as primary Ops point of contact
- Respond to inbound partner inquiries about product features, bugs, etc.
- Troubleshoot complex issues and translate pain points to effectively resolve issues
- Spot trends in partner issues and communicate feedback to cross-functional teams
- Operationalize processes to improve partner experience
- Improve our support workflows around issue resolution and product insights
- Develop product and issue specialisation to improve the quality of support
- 2+ years of experience in operations, customer support, technical support, or account/partner management
- Experience using Excel and/or basic data & insights tools
- Proactiveness, adaptability, learning mindset
- Able to work non-traditional hours (outside of 9am-6pm) occasionally
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IT Support Specialist
Found in: Talent SG 2A C2 - 6 days ago
ELEC-PRO TECHNOLOGY PTE. LTD. SingaporeRoles & Responsibilities · Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for IT Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-ho ...
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IT Support Specialist
Found in: Talent SG 2A C2 - 2 days ago
AIMS INTERNATIONAL (SG) PRIVATE LIMITED SingaporeRoles & Responsibilities · Our Client is a leading global supplier of construction chemicals and other products and provide services for commercial and residential construction. The company is seeking to hire an IT Support Specialist to join them. · In this role, you will gain ha ...
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IT Support Specialist
Found in: Talent SG 2A C2 - 2 days ago
TEMUS PTE. LTD. SingaporeRoles & Responsibilities · Summary: · We are seeking a highly motivated Senior IT Support Specialist to join our team and play a key role in supporting our network infrastructure, cloud environments, and user devices. This position combines technical expertise in network devices ...
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IT Support Specialist
Found in: Talent SG 2A C2 - 3 days ago
RUGGED ASIA PTE. LTD. SingaporeRoles & Responsibilities · Job Description and Requirements: · Provide L1(Remote) and L2(On-Site) Support in a client's managed environment. · Support scope involves troubleshooting, diagnosis and resolution of IT related issues. · Assist in patch/change management and network c ...
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it support specialist
Found in: Talent SG 2A C2 - 3 days ago
COLLECTIUS CMS (S) PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Accountable for network setup, annual server maintenance, event & alert management · Monitoring network,Firewall, VPN, servers, gateways and intrusion detection systems · Performing system and patches upgrades following new releases · ...
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IT Support Specialist
Found in: Talent SG 2A C2 - 3 days ago
SUPERWORLD ELECTRONICS (S) PTE LTD SingaporeRoles & ResponsibilitiesProvide IT technical support and troubleshooting of hardware, software, and networking issues for various users. · To keep the software up to-date and responsive to the changing needs of each department. · Establish, implement, and review IT policies, IT a ...
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IT Support Specialist
Found in: Talent SG 2A C2 - 3 days ago
STEFANINI SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend an employee's desk to provide best-in-class technology support or use remote tools to assist cli ...
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IT Support Specialist
Found in: Talent SG 2A C2 - 3 days ago
LOH & LOH CONSTRUCTION (PRIVATE) LIMITED SingaporeRoles & Responsibilities · Job Description · Installing and configuring computer hardware, software, systems, networks, printers and mobile wifi routers (onsite) · Monitoring and maintaining computer systems and networks. · Respond to site to troubleshoot, diagnose, and resolve h ...
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Application Support Specialist
Found in: One Red Cent Asia eFC C2 - 6 hours ago
Cognizant Singapore Full timeIf you have DevOps or software developer experience and you're seeking a new role in Singapore, we want to hear from you. Cognizant is recruiting an Application Support Specialist, and the full-time role comes with an attractive salary and benefits package. · As an Application S ...
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Technical Support Specialist
Found in: Talent SG 2A C2 - 3 days ago
IRMA INSIGHTS PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Level 1 Technical Support Specialist. In this role, you will be the first point of contact for our customers seeking technical assistance over the phone ...
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Technical Support Specialist
Found in: Talent SG 2A C2 - 4 days ago
DUETTO ASIA PRIVATE LIMITED SingaporeRoles & Responsibilities · OUR COMPANY · In Technical Support, our vision is to delight customers with speedy responses. As a Support Specialist you are responsible for support cases for our customers. The team adheres to a touch-and-hold Support model operating from a single glo ...
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Senior IT Support Specialist
Found in: Talent SG 2A C2 - 5 days ago
SGBIZ HUB SingaporeRoles & Responsibilities · We are looking for a experienced IT Support Specialist to perform the following job scope: · Job Description : · Provide daily IT operation support to all users and able to communicate well with users. · Assist users' desktop, laptop, printer, mobile ph ...
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Administrative Support Specialist
Found in: Talent SG 2A C2 - 4 days ago
HUPER HOLDINGS PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: · We are seeking an organized and detail-oriented Administrative Support Specialist to join our team. The Administrative Support Specialist will play a crucial role in ensuring the efficient operation of our office by providing administrati ...
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Business Support Specialist
Found in: Talent SG 2A C2 - 4 days ago
CAZAJA RESOURCES PTE. LTD. SingaporeRoles & Responsibilities · The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing support to our sales & service team, ensuring smooth operations and excellent customer service. This role requires a proactive and detail-o ...
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Trade Support Specialist
Found in: One Red Cent Asia eFC C2 - 1 day ago
Kleos Recruitment Pte. Ltd Singapore Full timeGlobal renonwed financial trading platform with a global presence, dedicated to delivering innovative solutions within the financial services industry. With operations spanning various countries and jurisdictions including the Monetary Authority of Singapore (MAS), they are now s ...
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Technical Support Specialist
Found in: Talent SG 2A C2 - 2 days ago
AGAPE, CONNECTING PEOPLE PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: · We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Specialist. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing e ...
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Technology Support Specialist
Found in: Talent SG 2A C2 - 2 days ago
WONGPARTNERSHIP LLP SingaporeRoles & Responsibilities · Technology Support Specialist · Responsibilities: · Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications · Providing support in IT/ IS functions such as networking, m ...
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Scientific Support Specialist
Found in: Talent SG 2A C2 - 3 days ago
Recruit Express Pte Ltd SingaporeScientific Support Specialist (Beauty Hygiene, Microbiology) - Lab · Salary: $2000 · Duration: 1 year contract · Working days & hours: Office hours Monday to Friday · Location: Buona Vista · Job scope: Routine laboratory testing on raw materials or finished products, media pr ...
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Scientific Support Specialist
Found in: Talent SG 2A C2 - 3 days ago
Recruit Express Pte Ltd SingaporeJunior Scientific Support Specialist (PTL – Performance Testing Lab) · Office hours Monday to Friday · Location: Biopolis (Near to Buona Vista station) · 1 year renewable · Salary: $2000 · Job Responsibilities: · * Qualify for and perform routine validated test methodologies ...
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IT & Operations Support Specialist
Found in: Talent SG 2A C2 - 10 hours ago
COVENTRY ENTERPRISES (SINGAPORE) PTE. LTD. SingaporeRoles & Responsibilities · About Us · Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK's fastest growing and most successful business focused universities. · Coventry University E ...
Support Specialist - Singapore - SALT TALENT SEARCH PTE. LTD.
Description
Roles & ResponsibilitiesSalt is hiring support operations expert to join our Social Media client on a 6-month and renewable contract role. This candidate will directly support our client's partners, provide delightful partner support experiences and help to reduce operational issues with our partner programs and related products.
Job Scope:
Qualification:
If this role sounds like your ideal job move, please do reach out to me, Jaya @ alternatively you may apply via the system.
CEI No: R / EA No: 07C3147
Tell employers what skills you haveExcellent Communication Skills
Mentoring
IT Service Management
Troubleshooting
Microsoft Excel
Hardware
Customer Support
Wealth
Adaptability
Application Support
Windows
Customer Service
Decision Making
API
Stakeholder Management
Technical Support