Workplace Safety - Singapore - LEARNCOLLAB PTE. LTD.
Description
As part of the Workplace Safety & Health Division,
the Enterprise Consultant is responsible for managing, retaining, and growing a portfolio of LEARNCOLLAB top clients .
You will be expected to demonstrate a thorough understanding of LEARNCOLLAB solutions, and are responsible for driving sales and engagement through all stages of the client life cycle and renewal process.
Responsibilities:
- Actively seek, follow up and close on sales leads through various channels
- Actively and creatively scout the environment to grow one's sales portfolio in WSH solutions
- Negotiate and close renewal business with existing clients, enabling you to meet or exceed your target
- Take ownership of monthly churn / retention and growth targets for your specific client accounts
- Proactively identify issues that may impact a renewal, and engage all available resources to resolve any knots
- Collaborate with the sales teams to identify upsell and cross sell opportunities to grow overall portfolio size
- Be responsible for customer satisfaction, retention, and expansion of new and existing accounts to grow revenue
- Establish a trusted relationship with each client and drive continuous value of our solutions
- Outreach and engagement to help working people learn and grow or upskill to improve their employability skills
- To propose suitable WSH solutions to clients via various channels (Social Media, Virtual Sessions, Telemarketing, and events.)
- Perform telesales and handling of virtual appointments.
- Good interpersonal skills
Requirements:
- Diploma/Degree in Business, Marketing, or others
- Experience in the construction related industry would be an advantage
- Passionate about engaging and enriching individuals
- Strong interpersonal, communication, presentation and negotiation skills
- Ability to work independently and collaboratively in a team
- Familiar with social media platforms, sales CRM and competent in Microsoft Office
- Highly adaptable to a fastpaced and dynamic environment
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