- Coordinate guest arrivals and departures, including luggage, and facilitating check-in/check-out processes
- Provide personalized assistance and recommendations to guests throughout their stay, including dining reservations, transportation arrangements and activities booking
- Anticipate and fulfill guest needs and preferences, ensuring their comfort and satisfaction at all times
- Maintain communication with guests before, during and after their stay to address any requests or concerns
- Collaborate with housekeeping and maintenance teams to ensure manors are clean, well-maintained and stocked with amenities
- Handle special requests and arrangements for guest, including in-manor dining, chef services and special occasions etc
- Ensure compliance with hotel policies and procedures, including safety and security protocols
- Provide feedback and insights to management to enhance guest experiences and improve service standards
- All other Capella Culturists related duties when Manors are not sold
- Diploma in Hospitality related courses and above
- Experience in butler role in luxury hotels/resorts
- Exceptional customer service skills with a focus on personalized attention
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of local attractions, dining options and activities preferred
- Having a driving license is an advantage
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Manor Culturist
1 week ago
Capella Hotel Group SingaporeSingapore, SGP_ · - _Full Time_ · **Position Overview** · The Manor Culturist is responsible for providing personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensurin ...
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Manor Culturist
2 days ago
CAPELLA HOTEL, SINGAPORE SingaporeRoles & Responsibilities · Position Overview · The Manor Culturist is responsible for providing personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest sat ...
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Manor Culturist
4 days ago
Capella Hotel, Singapore Singapore Full timePosition Overview · The Manor Culturist is responsible for providing personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction. The Manor Cultur ...
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Assistant Manager, Manor Culturist
1 day ago
Capella Hotel Group SingaporeSingapore, SGP_ · - _Full Time_ · **Job Summary** · The Assistant Manager, Manor Culturist manages a team of Manor Culturist whom provide personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arrangi ...
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Assistant Manager, Manor Culturist
3 days ago
Capella Singapore Singapur, SingaporeJob Summary · The Assistant Manager, Manor Culturist manages a team of Manor Culturist whom provide personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest ...
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Assistant Manager, Butler Services
4 days ago
CAPELLA HOTEL, SINGAPORE SingaporeRoles & Responsibilities · Job Summary · The Assistant Manager, Manor Culturist manages a team of Manor Culturist whom provide personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special ...
-
Assistant Manager, Butler Services
4 days ago
Capella Hotel, Singapore Singapore Full timeJob Summary · The Assistant Manager, Manor Culturist manages a team of Manor Culturist whom provide personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest ...
Manor Culturist - Singapur, Singapore - Capella Singapore
Description
Position Overview
The Manor Culturist is responsible for providing personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction. The Manor Culturist plays a crucial role in creating a perfect curated stay for the guests.
The Role
Talent Profile
