Field Service Engineer, Ocean Technologies - Singapur, Singapore - Kongsberg Maritime

Kongsberg Maritime Singapur, Singapore

3 weeks ago

Full time $60,000 - $100,000 per year Engineering / Architecture

Description

Shape a sustainable future at KONGSBERG. Ensuring greener strategies for People and Planet.

You will provide effective and professional customer focused for onshore & offshore technical support within the Kongsberg Discovery.

This role will entail liaise between main office and customers from Asia Pacific, Oceania, and other part of the world on all aspects of pre-commissioning/commissioning, maintenance, and service operation of Kongsberg's underwater product range.

The role may require participating in the planning, mobilisation, operation, and demobilisation phases of rental project. It carries the responsibility of resource augmentation to Rental and Workshop team.

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

Focus on customer support, commissioning, and service on assigned Kongsberg Ocean Technologies product range.

Technical manning on desk / mobile device for remote support as require by Kongsberg Global Customer Support world-wide framework.

Maintain good relationship with existing clients

Proper preparation and execution of work assigned

Responsible for generation of service reports, update drawings, cable information database and others

Ensure performance are always met.

Pre and post Works administrative

Commissioning, Service, and repair of Kongsberg supplied underwater Systems.

Workshop test and technical preparations

Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems

Position will cover South-East Asia, Oceania, and possibly other part of the world

Required to undertake ad-hoc duties which may be assigned from time-to-time.

Qualifications and experience

Min. Bachelor / Diploma in electrical / electronic or Mechatronic background.

At least 1-year relevant experience in customer service.

Direct technical hands-on experience on Single/Multi beam system both in software and hardware.

Technical hands-on experience on underwater acoustics system.

Experience on under-water survey experience / underwater positioning system required.

Experience or understand Long Base Line or Hydro-acoustic Aided Inertial Navigation.

Technical experience with Marine / Underwater sonar / hydrography / oceanography sensors (preferred).

Functional test and verification including signal tracing, use of lab equipment such as oscilloscope, frequency counter, impedance meter etc (preferred).

Technical experience with Marine navigational equipment (preferred).

Experience on Project management and commissioning of new deliveries will be added advantage

Proficient in basic MS office applications

Good knowledge with marine survey software and various marine survey data format.

Good knowledge on computer network system / topology will be an added advantage.

Meticulous and customer-oriented person

Ensure customers' satisfaction and on quality of services

Team player

Willing to travel for overseas assignment

Able to travel on short notice

You are able to

develop a high-reaching, but realistic business vision and translate it into a workable strategy

act on own initiative, make things happen and accept responsibility for the results

make an impact, convince and persuade others and promote plans and ideas successfully

analyse complex issues and problems and come up with rational judgments

communicate in a clear, precise and structured way

be aware of own strengths and limitations and pursue learning and career development opportunities

What we can offer

An exciting and important position working for the world-leading supplier of maritime solutions

An inspiring and safe work environment

International work environment and multidisciplinary team collaboration

Professional development and career opportunities

Personal development and career opportunities

We offer the possibility to work with sustainable and exciting solutions for the future

Pay package will be commensurate with experience

Only shortlisted candidates will be notified for interview

*Kongsberg employees are reminded to notify their department manager prior to application for any position within the company

Work location
6 Tuas Drive 1, Singapore 638673

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