Jobs

    Senior Service Engineer - Singapore - SANY SOUTH EAST ASIA PTE. LTD.

    SANY SOUTH EAST ASIA PTE. LTD.
    SANY SOUTH EAST ASIA PTE. LTD. Singapore

    2 days ago

    Default job background
    Description
    Roles & Responsibilities

    Responsibilities:


    • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.


    •Setting up and maintaining a service desk and evaluating its efficiency.


    •Monitoring department issues and client complaints to create methods to lessen recurring issues.


    • Proactive appointment planning for service visits.


    •Helping to train new employees in company procedures and products.


    • Establishing and maintaining good relationship with customers.


    • Close cooperation with sales colleagues to create extremely good customer experience beyond customers' expectation

    The Successful Applicant


    •Bachelor or Engineer degree in mechanical/electronical engineering, or adjacent field.


    • 5 or above years experience in construction cranes services industry.


    •High level technical and analytical skills, problem solving mindset.


    • Open-minded personality, Strong communicator.


    • Willingness for regular travel and occasional overtime working.

    Base Salary plus Additional Bonus (Year-end Performance Bonus plus service bonus).

    Tell employers what skills you have

    Troubleshooting
    Microsoft Excel
    Construction
    Analytical Skills
    Customer Experience
    Problem Solving
    Electrical
    Service Desk
    Train New Employees
    Refurbishing
    Directing
    Manufacturing
    Sourcing
    Electronics
    Commissioning
    Technical Support


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