- Hunt and farm new and existing clients to achieve practice targets. Responsible for revenue and margin growth/protection - including (joint) ownership with agreed practice targets.
- Core capabilities in PR and Influence, and ideally Social e.g. LinkedIn
- Be able to successfully collaborate and lead new business proposals or pitches, and work across departments, including Strategy and Creative Leads
- Business and finance management, meets billability targets and ensures the team does the same for their levels.
- Understands our contractual agreements and their impact on agency procedures.
- Make our clients' brands matter by being best in class in PR, as well as bringing together the best mix of Ogilvy capabilities to solve business problems and build agency reputation.
- Become a trusted advisor to the clients to build client satisfaction and intimacy which maintains key relationships and opens up new growth opportunities for the agency.
- Independently lead integrated and social accounts, manage team members working on the account to produce consistently good results, while building a highly-engaged team.
- Recognising, driving and sharing best practices of what makes great work and drives what it takes to make it happen.
- Ability to demonstrate strong knowledge and expertise that are highly valued by our clients.
- Ability to bring the best practices, insights and trends in PR, Influence and social to create best-in-class work that generates shareability, talkability, reputation and earned media
- Ability to stream briefs into the right workflow based on past experience and a strong understanding of integrated marketing communications principles.
- A solid appreciation and understanding of all Ogilvy Group capabilities (e.g. strategy, creative, CE&C, Brand Advertising and Content) to be able to be the best-in-breed integrated communications practitioners to facilitate the best work throughout the whole process and effectively builds PR, Influence and Social as the front door for our clients to experience and access the rest of Ogilvy and wider WPP network.
- Relationship-building with internal and external stakeholders to facilitate project outcomes.
- Building the foundation of a trusted client advisor, you are able to listen to client needs without agenda and give them the best advice that strikes the right balance of protecting client and agency interests.
- Start dealing with senior clients and lay the foundations for senior client relationships.
- Ensure smooth, timely delivery, as well as revenue and margin growth/protection on projects.
- Manage a team direct reports to impart client service skills and groom them in their growth and promotion. You indirectly manage several supporting team members across the wider team due to cross-practice accounts you will lead on.
- Identifies strengths and weaknesses of direct reports and team members, providing day-to-day guidance on job performance and career development as appropriate.
- Manages timely performance appraisals for direct reports.
- Manages staff to maximize productivity and individual, team and financial performance.
- Keep up to speed with industry trends and Ogilvy IP (e.g. Ogilvy wider group innovations, latest PR&I product suite, and know how to tap into and use Ogilvy tools, e.g. Brandwatch etc.) by being curious and well-read.
- Ability to think ahead from both technical expertise (of project management and production) and relationships to smooth problem-solving.
- Strong client relationships and ability to grow your accounts (share of wallet, revenue size)
- Connectivity and ability to hunt and win new business
- Relentless curiosity
- Adaptability and desire to experiment/enhance ways of working to drive outcomes for clients, business and/or the team
- Strong work ethic
- Good team player
- Articulate and persuasive
- >10 years' relevant experience
- Reliable and mature
- Ability to build strong connections
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Description
You're an established client lead and have their confidence to guide them to solutions that meets their business needs. You are experienced at orchestrating multiple capabilities and problem-solving to pull the solutions off flawlessly.
With 10+yrs related industry (social media/PR agency / in-house client communications) experience, you have a solid foundation of managing clients and developing senior level client relationships. You're driven by our mission to make our clients' brands and businesses matter, and fundamentally believe that creativity and earning influence for our clients have the power to change fortunes. You are becoming a trusted advisor to clients, which means you have a track record of delivering consistently to a high standard while striking the right balance between protecting client and agency interests. Clients discuss business issues with you looking for your advice. You're adept at leveraging your relationships with internal and external stakeholders to overcome any obstacles for your project. You are also an up-and-coming leader that believes in nurturing and empowering your junior team members to elevate their careers and a well-respected team member that your peers and juniors look up to.
Your focus as a/an (Associate) Director
The Skills
Your qualities that makes you successful
How We'll Support You
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.