IT Application Manager - Singapore - COMMERCE ONLINE PTE LTD
Description
The support manager will be responsible for:
- Monthly reporting to our customers.
- Managing of service request.
- Handling bug reports
- Troubleshooting and resolution of the bugs.
- Ensuring that resolution occurs with SLA.
- Escalation of issues to our development team if necessary.
- Work with customer's technical teams for implementing services patches and update.
Requirements:
- Think outofthebox when presented with challenges and constraints
- Microsoft Sharepoint certification is an added advantage
- Possesses good communication (verbal and written) skills in English;
- Experience in the management of complex
Sharepoint/.Net project is required.
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