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    IT Application Manager - Singapore - COMMERCE ONLINE PTE LTD

    COMMERCE ONLINE PTE LTD
    COMMERCE ONLINE PTE LTD Singapore

    2 weeks ago

    Default job background
    Description
    Roles & Responsibilities

    We are seeking for a mature and self-motivated Application support Manager responsible for providing application support to our customers.

    The support manager will be responsible for:

    • Monthly reporting to our customers.
    • Managing of service request.
    • Handling bug reports
    • Troubleshooting and resolution of the bugs.
    • Ensuring that resolution occurs with SLA.
    • Escalation of issues to our development team if necessary.
    • Support our customers with any IT or security audit/review on applications managed by us
    • Work with customer's technical teams for implementing services patches and update.

    Requirements

    • Possesses hands-on IT experience in Sharepoint, Net and SQL application support/development for at least TWO (2) years;
    • Think out-of-the-box when presented with challenges and constraints
    • Microsoft Sharepoint certification is an added advantage
    • Possesses good communication (verbal and written) skills in English;
    • Experience in the management of complex Sharepoint or .Net project is required.
    Tell employers what skills you have

    Leadership
    Troubleshooting
    Application Development
    Information Technology
    SQL
    SharePoint
    Project Management
    Application Support
    Written Skills
    Software Development

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