- Prepare and lead requirement gathering activities
- Gather, analyze and formalize user business processes and requirements
- Verify and validate the requirements and document them into documents
- Perform screen mockup and prototype to confirm requirements
- Understand the project scope and ensure requirements adhere to project scope
- Analyze and consider the integration between modules and interfaces with other systems
- Perform requirement traceability, identify out of scope requirements and escalate scope
- creep
- Review, identify and resolve conflicting, incomplete and inaccurate requirements
- Review requirements with end users and seek timely approval
- Participate in negotiation of out-of-scope items
- Develop technical design specification and translate technical design into process/program
- specification
- Develop training materials and conduct training to end users
- Review, verify & validate fixes are tested correctly before rolling out to production
- Ensure accurate update of configuration items, including hardware, software, documentation, etc.
- Experience in Java, Spring framework, BIRT report, SQL and Oracle database
- Familiar with Sonar and Fortify scan to improve code quality
- Provide application support and application troubleshooting
- Provide production support, support user query and work on enhancements
- Perform impact analysis for enhancements, changes/fixes to system
- Perform workaround and problem resolution, i.e. analyze and classify issues, queries and issues reported by users
- Lead investigation of reported issues, identify root cause, implement workaround and fixes to resolve issues within agreed Service Level Agreement (SLA)
- Track all reported request, issues, etc. to closure and within SLA
- Able to work well with Team Lead, fellow colleagues and developers
- Able to update documentation
- Strong analytical and problem-solving skills
- Good command in English (written and verbal)
- Able to read/understand coding is advantageous.
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Business Analyst - Singapore - IOTALENTS PTE. LTD.
Description
Roles & ResponsibilitiesWe are looking for a BA who has experience in the following:
Mandatory Skills: MySQL
Preferred Skills: Java
Negotiation
Sonar
Troubleshooting
Service Level Agreement
Documentation
Investigation
Spring Framework
MySQL
Software Documentation
Root Cause Analysis
Production Support
SQL
Application Support
Oracle Database
Training
Java
Business Requirements
Technical Design