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IT System/Business Analyst- Oracle CC&B - Singapore - OPENSOURCE PTE. LTD.
Description
Roles & ResponsibilitiesJob Title: IT System/Business Analyst- Oracle CC&B (Customer Care & Billing)
Duration: 24 months
Key Responsibilities:
System/Application Design Review:
Review system/application design specifications to ensure alignment with project objectives.
Technical Assessment:
Conduct thorough technical reviews and assessments to identify potential issues and areas for improvement.
Script and Module Development:
Collaborate with the Authority's appointed contractor(s) to develop ad-hoc scripts and modules as per Service Request requirements.
Test Facilitation:
Facilitate and support System Integration Test (SIT) and User Acceptance Test (UAT) processes to ensure system functionality and user satisfaction.
Audit Support:
Assist in facilitating and supporting audits conducted by the Authority's appointed auditor(s) on the system.
Source Code Review:
Understand and review source codes from vendor(s) for deployment, ensuring adherence to best practices and standards.
Technical and Project Management Support:
Provide technical and project management support, including managing daily operations, continuous system review for improvement, and ensuring contractor compliance with Authority's requirements.
IT Application System Management:
Manage, maintain, and test IT application systems to ensure efficient operation and functionality.
Stakeholder Collaboration:
Collaborate with business stakeholders, external parties, ICT providers, and government agencies for system operational and maintenance works, as well as for new initiatives/enhancements.
Advisory Role:
Provide advisory support and guidance to team members on the development of IT solutions to meet business and Authority's needs.
Documentation and Progress Monitoring:
Manage and maintain IT process documentation, track technical documentation, and monitor project progress.
Audit Coordination:
Coordinate and facilitate audit reviews conducted by parties authorized by the Authority.
Project Deliverables Review:
Review project deliverables (e.g., monthly project reports, test plans, test reports, application design/code) to ensure completeness for acceptance.
IT Operation Support:
Provide IT operation support for both on-premises and cloud operations.
Compliance Management:
Ensure project delivery compliance with relevant policies and guidelines, and identify and close any compliance gaps.
Qualifications:
At least 3 years of experience as an IT System/Business Analyst.
Strong knowledge of Software Development Life Cycle (SDLC) methodologies.
Proficiency in requirement gathering, analysis, business process mapping, and preparing business requirement specifications.
At least 3 years of experience in Oracle CC&B (Customer Care & Billing) software development/architecture or equivalent experience in the Oracle technical stack.
Experience in Azure Cloud platform.
Tell employers what skills you haveTechnical Documentation
UAT
Oracle
ICT
Azure
System Integration
Customer Care
SDLC
Project Management
Audits
Business Process
Facilitation
Project Delivery
Audit
Software Development
Mapping
