- Performed Desktop Support services to users
- Level 2 desktop engineer experience , END USER SUPPORT experience
- SCCM knowledge or experience- good to have
- This includes receiving, prioritizing, documenting and actively resolving end user help requests
- and escalating incidents when necessary to maintain customer satisfaction and SLA
- expectations.
- Perform imaging/re-imaging
- Perform asset inventories
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)
- Document Standards and procedures (where necessary)
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Desktop Engineer Level 1
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ITCAN Pte Ltd SingaporeDesktop Engineer Level 1 · - Minimum 10 months experience in desktop support · - Troubleshoot PCs, notebooks, printers and other ICT equipment. · - IT Support Providing the IT Support to the desktop support engineers Responding promptly to users' incidents. · - Deploying of new d ...
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LYNEER CORP (SINGAPORE) PTE. LTD. Singapore**Mandatory skills**: · **Appian & Java** · **Responsibilities** · - Develop Software using Agile and/or waterfall methodology. · - Work closely and collaborate with the Business Analysts and Quality Engineers/Test Consultants for user stores elaboration, test automation, bug fix ...
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AAC TECHNOLOGIES PTE. LTD. SingaporeJob Scope: · - MEMS process research and development with tools hands-on, systematic research method, good data analysis and reporting skill · - Conduct paper research, process simulation and DOE verification to fully understand existing process input output correlation and conti ...
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Engineer Northeast Entry Level Welcome
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TEMPSERV PTE. LTD. Singapore**Responsibilities** · Involve in one or more teams in supporting and maintaining systems, up and running smoothly · - Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement · - Operate and thrive in a dyn ...
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Fpga High-level Synthesis Engineer
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Triton AI Pte Ltd Singapore**Responsibilities**: · - Manage maintenance and engineering activities for electrical facilities in the manufacturing plants for safe and smooth operations. · - Coordinate and execute major field maintenance works with no compromise to safety of workers and integrity of faciliti ...
desktop Engineer level 2 - Singapore - ITCAN PTE. LIMITED
Description
Roles & ResponsibilitiesJob Description & Requirements
This position provides the desktop support for the first contact point for customers, you will be responsible
to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will
ensure that software, licenses and operations comply with standards.
Responsibilities:
Troubleshooting
Microsoft Office
Windows 10
Hardware
Laptops
Active Directory
VIP
Windows 7
Information Technology
Computer Hardware
Application Support
Networking
Operating Systems
Windows
Customer Satisfaction
Technical Support