Jobs

    Customer Service Specialist - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.

    PERSOLKELLY SINGAPORE PTE. LTD.
    PERSOLKELLY SINGAPORE PTE. LTD. Singapore

    1 day ago

    PERSOLKELLY Singapore Pte Ltd background
    Description
    Roles & Responsibilities

    Job Details:

    • Maintaining a positive, empathetic, and professional attitude toward customers.
    • Responding promptly to customer inquiries on general and transactional enquiries
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer requests.
    • Customer outreach to encourage the use of digital services.
    • Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
    • Collaborate with stakeholders to resolve all customer queries and requests.
    • Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
    • To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
    • To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

    Job Requirements:

    · Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

    · Proficient in MS Office applications

    · Good in Problem solving, investigate and analysis skills.

    · Good listening and communication skills with confidence in speaking to corporate clients

    Interested candidates may send resumes to or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

    PERSOLKELLY Singapore Pte Ltd
    • RCB No E
    EA License No. 01C4394
    • EA Registration No. R Tay Khai Ven)

    By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Interpersonal Skills
    Customer Relationships
    Problem Solving
    MS Office
    SAP
    Communication Skills
    Cash Management
    Banking
    Customer Satisfaction
    Team Player
    Microsoft Word
    Customer Service
    Shipping
    Customer Service Experience
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