- Strategic Leadership: Lead and guide a team of dedicated professionals in the day-to-day operations of the Customer Service Department. Ensure that daily activities are executed with precision, adherence to policies, and in compliance with relevant regulations.
- Resource Management: Carefully plan and mobilize resources to consistently meet and exceed customer service standards. Foster a culture of excellence within the team to guarantee timely and accurate service delivery.
- Risk Management: Understand the regulatory landscape and operational risks associated with banking services. Establish and implement effective measures and controls to mitigate risks and errors, safeguarding the integrity of operations.
- Problem Solving: Analyze issues and challenges, proposing effective solutions and making informed decisions. Drive a culture of continuous improvement by reviewing and optimizing processes for relevance and efficiency.
- System Upgrades: Actively participate in system upgrading projects, ensuring seamless transitions and staying abreast of technological advancements to enhance operational efficiency.
- Team Engagement: Motivate and engage the team, fostering a positive and collaborative work environment. As the leader, you play a crucial role in team development and cohesion.
- Proven experience in branch banking operations or a similar role.
- Strong understanding of regulatory frameworks and risk management in banking.
- Analytical mindset with the ability to make sound decisions.
- Demonstrated leadership and team management skills.
- Excellent communication and interpersonal skills.
- Competitive compensation package.
- Opportunity for professional growth and development.
- Work in a supportive and collaborative environment.
- Contribute to shaping the future of our Customer Service Department.
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Branch Bank Tellers
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STAR RECRUITMENT PTE. LTD. Singapore**- Amazing opportunity to work in world-class bank** · **- Basic From $3000 to $3800 + Attractive Incentives** · - **No experience needed, paid training will be provided**: · - **Fast track progression in Banking and Finance industry** · **Responsibilities**: · - Work closely wi ...
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Bank Branch Customer Acquisition Executive
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PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED SingaporeRoles & Responsibilities · Job Profile Summary: · You will provide sound insurance and reliable financial advice to bank customers by analyzing their financial needs and exceeding their service expectations. FSCs are also to maintain a strong rapport with the bank partners and gr ...
Head of Branch Banking - Singapore - Cornerstone Global Partners
Description
Key Responsibilities:
Requirements:
Why Join Us:
If you are a seasoned banking professional ready to take on a leadership role, we invite you to apply via and be part of the dynamic team.
Glenn Wong
Associate Director | Financial Services
R1106685
