- Establishes, implements, and communicates the strategic direction of the organization's operations division.
- Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution across NEON self-run shows.
- Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources.
- Reviews and approves cost-control reports, cost estimates, and staffing requirements for shows.
- Coordinate venue preparations in advance of show openings, including site planning, permitting, pre-construction, utilities, and vendor procurement for docents, security, local management, and cleaning.
- Oversee training and development initiatives for the team, emphasizing the delivery of an exceptional customer experience.
- Provide support to onsite staff to ensure the maintenance of high levels of customer service.
- Support continuous training for staff members and oversee staff management activities.
- Support the maintenance of show site facilities, including electrical, network, ACMV,and rooms handed over by venue partner.
- Exercise budget control measures throughout the duration of the show.
- Strong leadership, interpersonal and organizational skills
- Proven Planning and Coordination skills
- Driven problem solver, always looking for the most efficient and cost-effective solution
- Good Communication skills, including fluency in spoken and written English
- Ability to work independently, take initiative, set priorities and support company objectives
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Vice President,Operations, APAC - Singapore - Victory Hill Exhibitions Pte. Ltd.
Description
Lead and support a team responsible for various operational functions throughout Asia-Pacific. Collaborate with the team to develop and implement operational strategies aimed at maximizing the company's resources effectively and efficiently while also managing multiple show budgets effectively.
Key Responsibilities:
Pre-Show Opening
During Show
Skills and Experiences: