Jobs

    Guest Relations Executive - Singapore - RC HOTELS (PTE.) LTD.

    RC HOTELS (PTE.) LTD.
    RC HOTELS (PTE.) LTD. Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    HOTEL OVERVIEW

    Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa.

    ABOUT OUR COMPANY

    At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

    Guest Relations Executive

    Summary of Responsibilities:

    The main responsibilities and tasks of this position are as listed below, but not limited to these:

    • Assist guests with check in and checkout, and other cashiering duties
    • Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
    • Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
    • Handle guests' mails, messages, and answering phone calls
    • Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
    • Comply with hotel and department policies and procedures at all times
    • Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
    • Attend daily briefings and relevant departmental meetings
    • Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
    • Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
    • Ensure cleanliness and appearance of Front Desk and related areas
    • Establish awareness of the Hotels fire and emergency procedure
    • Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
    • Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
    • Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
    • Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

    Qualifications:

    • Minimum GCE 'A' level or equivalent, University degree preferred
    • Minimum 2 years hotel front office experience
    • Computer Knowledge, i.e. well versed with windows, internet explorer and word
    • Technical knowledge in Front Office operations
    • Basic supervisory skills, verbal and written skills, planning, decision making, training and development
    • Read, write, speak English fluently
    • Well groomed with leadership quality
    • Able to work in a team, good interpersonal and communication skills
    • Detail-oriented, organized and very flexible with working extended hours
    • Energetic with positive attitude
    • Able to work under pressure and independently

    Our commitment to Diversity & Inclusion:

    We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

    Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

    If you feel you are ready for your next professional challenge, apply on:

    Tell employers what skills you have

    Front Office
    Upselling
    Entertainment
    Supervisory Skills
    Spa
    Guest Relations
    Fine Dining
    Transportation
    Written Skills
    Windows
    Cashiering
    Vigilance
    Decision Making
    Back Office
    Hospitality
  • Royal Ocean Marine

    Investor Relation Executive

    5 days ago

    Royal Ocean Marine Singapore

    **Reports to**: Managing Director, Head of Investor Relations · Job purpose · Supporting the Managing Director, Head of Investor Relations in strategically planning, managing and executing a comprehensive and pro-active investor relations program, which focuses on establishing an ...

  • NAEUM PTE. LTD.

    Guest Relations Executive

    1 week ago

    NAEUM PTE. LTD. Singapore

    NAEUM is a 1 Michelin-starred fine-dining restaurant in Telok Ayer Street serving contemporary Seoul cuisine. We are currently looking for a Guest Relations Executive to join our Front-of-House team. · **Requirements**: · - Languages: strong command of spoken and written English. ...

  • THE SIMPLE GRP PTE. LTD.

    Client Relation Executives

    2 days ago

    THE SIMPLE GRP PTE. LTD. Singapore

    **Client Relations Executive** · **(Medical services related industry) · 1. Understand and assist with the administrative needs of our clients. · 2. Booking of appointments/Handling of schedules. · 3. Facilitate a seamless administrative process for our clients. · 4. Engage with ...

  • SEASONAL X BORN HOSPITALITY PTE. LTD.

    Guest Relations Executive

    6 days ago

    SEASONAL X BORN HOSPITALITY PTE. LTD. Singapore

    1 Handle phone calls and inquiries relating to reservations. · 2 Greet and coordinate the seating of guests. · 3 Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager about the particular guest's preferences. · 4 Ensure guests' requests are not del ...

  • PREMIER TAXIS PTE. LTD.

    Driver Relations Executive

    4 days ago

    PREMIER TAXIS PTE. LTD. Singapore

    **Responsibilities**: · - Manage a fleet of 250 or more hirers · - Retention of all existing hiring accounts · - Build & maintain a cordial, strong working relationship with fleet hirers · - Maximise group revenues relating to fleet AR accounts · - Resolve hirers' concerns/disput ...

  • SEVEN PALMS RESORTS MANAGEMENT PTE. LTD.

    Executive - Resident Relations

    1 week ago

    SEVEN PALMS RESORTS MANAGEMENT PTE. LTD. Singapore

    A high-end developer of modern upmarket residential properties in choice locations that cater to discerning individuals with refined tastes and high expectations. · We are looking for dedicated people with drive, commitment and enthusiasm to join us as Executive - Resident Relati ...

  • THE LOCO GROUP PTE. LTD.

    Guest Relations Executive

    6 days ago

    THE LOCO GROUP PTE. LTD. Singapore

    **The Super Loco Group** · **Restaurant Guest Relations Executive for Super Loco, up to $3,500/month + Incentives ($300-$650/month).** · **As a Guest Relations Executive at Super Loco, you will live and breathe our values, working as a team to achieve goals and ensure that every ...

  • True Fitness Singapore

    Member Relations Executive

    6 days ago

    True Fitness Singapore Singapore

    **Responsibilities**: · We are looking for a Member Relations Executive to help us execute the operation processes. Your responsibilities include providing full support to the · operations-in-charge, discovering and maintaining customer satisfaction, as · well as pursuing new sal ...

  • Cargill

    Customer Relation Executive

    1 week ago

    Cargill Singapore

    Job Purpose and Impact · The Customer Relation Executive will process routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment. I ...

  • LVND HOTELS PTE. LTD.

    Guest Relations Executive

    4 days ago

    LVND HOTELS PTE. LTD. Singapore

    **1. JOB DESCRIPTION** · Job Title - Guest Relations Executive · Hotel and Accommodation Services · Ibis Styles Singapore on MacPherson is a International brand hotel; located at 401 MacPherson Road. This role is idela for someone who is passionate about hospitality. · At Ibis St ...

  • THE LOCO GROUP PTE. LTD.

    Guest Relations Executive

    2 days ago

    THE LOCO GROUP PTE. LTD. Singapore

    **Restaurant Guest Relations Executive for Super Loco, up to $3,300/month + Incentives ($400-$600/month)** · **As a Guest Relations Executive at Super Loco, you will live and breathe our values, working as a team to achieve goals and ensure that every guest receives an outstandin ...

  • Peoplebank

    Guest Relations Executive

    4 days ago

    Peoplebank Singapore

    **Guest Relations Executive (Permanent)** · Shift Work, working on weekends and PH required · Location: Central · - Handle guest check-in including the processing of their reservations and rooming at the unit level. · - Handle all guest requests during their stay. · - Handle all ...

  • LA D'ORO PTE. LTD.

    Guest Relations Executive

    2 days ago

    LA D'ORO PTE. LTD. Singapore

    We are looking for outgoing and dynamic individual to join us as Guest Relations Executives · **Responsibilities**: · Work closely with the managers in front desk operations management · Answer calls, note down booking reservations and update accordingly · Coordinate private even ...

  • CUBE HOSPITALITY PTE. LTD.

    Guest Relation Executive

    2 days ago

    CUBE HOSPITALITY PTE. LTD. Singapore

    The Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that ma ...

  • DEBTOX MANAGEMENT PTE. LTD.

    Clients Relations Executive

    1 week ago

    DEBTOX MANAGEMENT PTE. LTD. Singapore

    We are looking for a competitive and trustworthy Client Relations Executive to join us in our team with hopes that you will be able to contribute to our company's rapid and sustainable growth. · If you have excellent communication skills and feel comfortable reaching out to poten ...

  • SHISEN HANTEN

    Guest Relation Executive

    5 days ago

    SHISEN HANTEN Singapore

    COMPANY DESCRIPTION · A popular eatery in Japan since the late 1950s and now making its debut to Singapore, Michelin Starred Shisen Hanten spreads the love of traditional Szechwan cuisine smack dab in the middle of Orchard Road. It is also the only 2-Michelin Starred Chinese rest ...

  • BOLONIA SG PTE. LTD.

    Guest Relation Executive

    1 week ago

    BOLONIA SG PTE. LTD. Singapore

    **Job Description**: · - Meet and greet all guests, and potential guests, at the front of the Restaurant · - Ensure the restaurant is ready to receive guests prior opening and that tables are ready in line with opening standards. · - Maintaining impeccable uniform and personal pr ...

  • LXM CREATIVITY PTE. LTD.

    Guest Relation Executive

    1 week ago

    LXM CREATIVITY PTE. LTD. Singapore

    **Job Title**: Guest Relation Executive** · **Job Type**: Full Time** · **Work Mode**: On-site** · **Location**: Singapore** · **Minimum Qualification**: Post Secondary / Diploma** · **Years of Working Experience**: 1-3 years** · **Salary Range**: $2,100 - $3,000** · **Key Respon ...

  • SIRIUS ENTERTAINMENT PTE. LTD.

    Guest Relations Executive

    1 week ago

    SIRIUS ENTERTAINMENT PTE. LTD. Singapore

    Magic Carpet Bollywood Lounge is one of the oldest and most succesful bollywood club in Singapore. We are looking for a couple of superstar Guest Relations Executives to join our team. The Guest Relations Executive will be responsible for ensuring our guests have an exceptional e ...

  • The Salvation Army Singapore

    Executive, Public Relations

    51 minutes ago

    The Salvation Army Singapore Singapore

    COMPANY DESCRIPTION · The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or rel ...