- Manage end to end operations performance (first and last mile) at your assigned area. Ensure its highest cost efficiency, area performance and people capability and productivity.
- Develop strategies to drive synergy across different hubs in order to meet Operational Service Level Agreement, productivity improvement and SOP development.
- Lead the improvement of operation improvements by tracking, improving and achieving all operations KPIs (Lead Time, loss & damage, SLA breach, Failed delivery, etc.).
- Drive ongoing deep dives on operations end to end performance (including campaigns) and come up with recommendations on how to optimize current set up.
- Be also responsible for working with other members such as the Top management, Linehaul, Sorting, etc.) in order to drive overall growth, customer and seller experience, as well as cost reduction and efficiency initiatives.
- Lead operations root cause analysis with responsible teams and incorporate the findings into key actions.
- Require working with multiple business teams across the company to manage operations projects, drive continuous improvement and enhance operations performance (first and last mile).
- Identify problems in the operating plan to escalate to relevant stakeholders and teams. Also follow through on the resolutions to ensure they are delivered. Requirements:
- Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
- 7+ years of experience, with at least 5 years of experience in logistics/ supply chain management is mandatory and 2 years in a leadership role
- Strong leadership & managerial skills to manage big teams and drive collaboration and synergy across different teams
- Able to independently lead operational team on-site, engage in discussions with various internal and external stakeholders
- Strong business acumen, planning and strategic mindset and good capacity to structure and drive operations audits
- Very strong operation's go-and-see mindset (Gemba, Kaizen, Lean) to be able to find gaps in our current operations processes to drive operations optimizations.
- Strong project management skills and drive improvement initiatives execution to be able to manage a transport operations roadmap
- Analytical in examining and identifying relevant information, and translating these insights into clear operational plans
- Keen eye for detail with an exceptionally high bar for accuracy and quality
- Proven fast learner; Able to adapt in an agile environment
- Good communication and presentation skills, able to communicate with stakeholders of all levels
- Hands-on, willing and able to travel across different sites to ensure smooth operations
-
Operations Manager
1 week ago
AMAZE CARCARE SERVICES PTE. LTD. SingaporeSUPERVISES AND COORDINATES ACTIVITIES OF WORKERS ENGAGED IN WASHING AND POLISHING AUTOMOBILES AND PERFORMING RELATED SERVICES IN AUTOMATIC CAR WASH: INVENTORIES SUPPLIES, SUCH AS DETERGENTS, BRUSHES, AND TIRE-BLACKING COMPOUND. · - QUOTES PRICES TO CUSTOMERS DESIRING SUCH SERVICE ...
-
Operation Manager
2 days ago
QUALITY MOBILE DISTRIBUTION PTE. LTD. Singapore招聘:Operation Manager · 公司简介: · 我们是一家专注于手机和相关配件批发的公司,致力于为客户提供高品质的产品和卓越的服务。现在我们正在寻找一位订单处理员加入我们的团队,为我们的客户提供更好的服务。 · 职位描述: · 1.负责订单处理,包括订单的处理、发货安排等; · 2.整理客户数据、订单数据相关报告,并协助处理售后服务; · 3.协助处理其他行政相关工作。 · 职位要求: · 1.大专及以上学历,有相关行业工作经验者优先考虑; · 2.具备良好的沟通能力和团队协作精神; · 3.熟练掌握Office办公软件,尤其是Excel表 ...
-
Assistant Operation Manager
3 days ago
HONG TAT INTERNATIONAL CONSTRUCTION PTE. LTD. SingaporeASSISTANT OPERATION MANAGER · CONSTRUCTION COMPANY LOOKING FOR ASSISTANT OPERATION MANAGER · ASSIST COMPANY IN ALL DAILY OPERATIONS WORK. · MANAGE DAILY DEPLOYMENT OF WORKERS. · MANAGE DAILY DEPLOYMENT OF DRIVERS TO WORK SITES. · LAISIE WITH WORKSITES TO MANAGE WORKERS DEPLOYMENT ...
-
Operations Manager
4 days ago
UCLEAR POOL WATER SERVICES SingaporeBiz planing, work study, sales management, wages management and project management. · Biz planing, work study, sales management, wages management and project management. · Biz planing, work study, sales management, wages management and project management. · Biz planing, work stud ...
-
IT Operations Manager
1 day ago
NCS Singapore**IT Operations Manager**: · **Date**:27-Jan-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · As an IT Operations Manager, your main responsibility is to manage the onsite support team for project and ensure the client's IT operation runs smoothly and effic ...
-
Operation Manager
4 days ago
IGNITEZ SG PTE. LTD. SingaporeThe operation manager supposes to manage overall operations and is responsible for effectively and successfully managing labour, productivity, quality control, and safety measures as established and set for the Operations Department. The experienced operations manager will ensure ...
-
Operation Manager
1 day ago
IMS EMPLOYMENT AGENCY SingaporeManage overall operations and is responsible for effective and successful management of all working staffs. productivity, quality control and safety measures as established and set for Operation Department. Enhance the operational procedure system and gather principle information ...
-
Operation Manager
1 week ago
BOXDOC PTE. LTD. Singapore**Operations manager job description** · Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. The experienced operations manager ...
-
Operations Manager
6 days ago
APSN Singapore**Job Purpose**: · The Operations Manager oversees the efficient operations of APSN Centre for Adults, ensuring effective resource management, financial sustainability, and business contingency planning. You are responsible for coordinating with contractors for estate maintenance ...
-
Operations Manager
8 hours ago
Singapore Post Ltd SingaporeJob Description · Operations, Resources and Vendor Management · - Lead, plan, develop and implement strategy for operational management and development, so as to meet and/or exceed organizational performance plans · - Establish and maintain appropriate systems for measuring neces ...
-
Operation Manager
6 days ago
HOZ PTE. LTD. SingaporeThe Operations Manager is responsible for ensuring the smooth functioning of day-to-day operations within the organization. This role involves overseeing and assisting multiple departments to work together hand in hand, problem solving on a day to day basis, and ensuring the high ...
-
Operations Manager
4 days ago
AGAPE, CONNECTING PEOPLE PTE. LTD. SingaporeResponsible for day-to-day operations, training and management of teams to achieve targeted Service Levels · - Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training · - Ensure that fol ...
-
Operations Manager
5 days ago
PINE BAKERY PTE. LTD. Singapore**Your Challenges and Responsibilities** · - Managing end to end operations and issues relating to Retail Outlets Sales & Operations including Production Operations & Planning. · - Handle & manage Strategic Planning of Operations including Sales, Operations, Production, Manpower, ...
-
Operations Manager
1 week ago
EMPATHY BROTHERHOOD F&B PTE. LTD. SingaporeJob Responsibilities: · - Assist Manager to ensure smooth day to day operations. · - Ensure that the restaurant delivers convivial hospitality, ensuring internal quality standards and procedures are being understood and practiced. · - Work alongside the team to drive continuous i ...
-
Operation Manager
2 days ago
CROV (SINGAPORE) PTE. LTD. SingaporeJob Description: eCommerce/Saas · The SaaS Operations Manager will be given the opportunity to build and transform the business to be centered on our SaaS-based platform, delivering the vision and strategies for the SaaS operations. · Base on our business needs: also oversees a w ...
-
Operations Manager
1 week ago
KAISHI PARTNERS PTE. LTD. SingaporeA well-funded IT as a service startup is seeking an Operations Manager to join their team. · What you will be doing: · - Improve on operational management systems, processes and best practices · - Ensure all operations are carried out in an appropriate, cost-effective way · - Tra ...
-
Operation Manager
6 days ago
RMR GLOBAL SERVICES PTE. LTD. SingaporeJob Role Description · Responsible for the efficient running of business operations and identifying business development opportunities. Manage operations executives and site supervisors to ensure delivery of operations covering all needed areas. Observe standards of cleanliness a ...
-
Operations Manager
1 week ago
TOYOTA FINANCIAL SERVICES SINGAPORE PTE. LTD. SingaporeReporting to the Head of Operations & IT, the Manager, Operations will be responsible for overall operations functions across the different areas; contract activation, contract management, customer service, receipting, collections/default handling and remarketing/shortfalls for l ...
-
Manager, Operations
1 week ago
Mercatus SingaporeCOMPANY DESCRIPTION · Mercatus Co-operative Limited was incorporated in May 2011 under the Co-operatives Societies Act and is one of the NTUC social enterprises under the NTUC Enterprise family. It is our vision to own and manage strategically located shopping malls in the heartl ...
-
Operation Manager
1 day ago
TASTY FOOD PALACE PTE. LTD. Singapore**Job Description & Requirements**: · **Responsibilities**: · - Recruit, select, train, assign, schedule, coach, counsel and discipline employees · - Communicate job expectations; planning, monitoring, appraising and reviewing job contributions · - Plan and review compensation ac ...
Area Operations Manager - Singapur, Singapore - Shopee
Description
Area Operations Manager - Operations, SPX Express (HCMC) Department Operations LevelExperienced (Team Lead)LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description: