- Set up and configure various devices including Zebra PDA, Tablets, Label Printers, Barcode Scanners, Lenovo Workstations and Laptops, Ergotran with Screens, Large Screens, VR/AR Headsets, Phones, and Zoom room devices.
- Ensure proper functionality and integration of devices within the business environment, specifically in the Pharma industry with a focus on Vaccines and GxP compliance.
- Manage and troubleshoot LAN connectivity issues.
- Work with MS Active Directory for user management and permissions.
- Utilize the ServiceNow ticketing system to track and resolve device-related issues promptly.
- Collaborate with IT and business stakeholders to understand and fulfill device setup requirements.
- Provide on-site support and training for end-users as needed.
- Maintain documentation related to device setup procedures and configurations.
- Solid understanding and hands-on experience with Microsoft Windows Platform related technologies.
- Proficiency in setting up common IT devices such as workstations, external screens, phones, printers, etc.
- Familiarity with Zoom room devices setup and management.
- Experience working with Zebra devices (PDA, Tablets, Printers, etc.) is highly desirable.
- Knowledge of MS Active Directory for user management and permissions.
- Prior experience with the ServiceNow ticketing system is a plus.
- Strong LAN connectivity knowledge and troubleshooting skills.
- Basic understanding of firewall configurations and security protocols.
- Ability to work on-site 100% of the time, as remote working is not possible.
- Excellent communication and interpersonal skills.
- Previous experience in a Pharma industry or manufacturing environment is advantageous.
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On-Site Engineer - Singapore - GREENLANE PRIVATE LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
Location: Tuas, Singapore
Duration: Until the end of 2024
Tell employers what skills you haveGxP
Troubleshooting
Ticketing
Laptops
Interpersonal Skills
Active Directory
Device Management
User Management
Compliance
Microsoft Windows