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    Dept Administrator, S$3000, 12-month, - Singapore - MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

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    Description
    Roles & Responsibilities

    Job Scope:

    · Be responsible for delivering service to internal employee regarding their corporate mobile devices.

    · Ensuring that prompt provisions of mobile devices and mobile lines are processed and ready for New Hires/replacement.

    · Be responsible for coordination of application, renewal, cancellation and other transaction with internal customers and external partner.

    · Be responsible for resolving issues regarding ordering and delivery of the devices/phone accessories, handling billing enquiries and price plans.

    · Be responsible to maintain inventory accuracies on mobile devices inventory with relevant team and maintain prompt and accurate subscribers' information in the relevant service portals.

    · Be responsible to coordinate break-fix incidents on mobile devices with external partners and internal IT department. This includes bringing devices to service centers for incident reporting.

    · Be the main point of contact to interact with internal customers, telecommunication companies, internal accounting, procurement team.

    · Be responsible for performing reconciliation (mobile devices, lines) on quarterly basis to ensure accuracies.

    · Be responsible to educate and coordinate with Mobile Device Ordering team on updates.

    · Perform general administrative activities when assigned by management. This may include coordinating gatherings, team building and education sessions on Mobile Ordering platform.

    Requirements:

    · Minimum O Level

    · Proficient with MS office suite. Preferably in Excel (vlookup). PowerBI reporting is a plus (not mandatory)

    · Prior experience in handling mobile device/lines with telecommunication company and managing inventory would be a plus.

    · Good communication and follow-up skills

    Additional Information:

    · Salary – Up to S$3K per month + 1 month completion bonus

    · Contract duration: 12-month contract

    · Commencement Date: Immediate

    · Working days and hours: Mon to Friday, 9am to 5pm

    · Location: Duo Tower, Bugis MRT

    Tell employers what skills you have

    Troubleshooting
    Interpersonal Skills
    Inventory
    Data Entry
    MS Office
    Telecommunication
    Procurement
    PowerBI
    Mobile Devices
    Communication Skills
    Team Building
    Administrative Support
    Excel
    Vlookup
    Able To Work Independently


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