Application Production Support - Singapore - EOS

EOS

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

WHAT YOU'LL DO:

Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance
Implement Site Reliability Engineering and DevOps principles to enhance performance, reliability, monitoring, alerting, and operations in the Production environment.
Understanding the principles of ITIL and can use them to effectively protect and govern production environment.
Implement effective incident management processes to resolve issues efficiently and minimize downtime.

WHAT YOU NEED TO SUCCEED:

Bachelor's degree or higher in Computer Science or IT related field.
Possess at least 5 years of experience in managing largescale regional projects, preferably in a large global bank or financial institution. Held roles which were accountable for all endtoend matters of the project
Experience on SRE, handling high traffic production system independently, troubleshooting (middleware, infra), automation, regular operation etc.
Experience in Network, Security, Storage, Database projects
Hands on knowledge and understanding of Infrastructure main components
Able to cope with multiple technologies, environment and teams, with high pressure
Solutions and results orientated with the ability to engage multiple initiatives / workstreams simultaneously to drive towards resolution
Service ownership mind & proactively able to react to the production issues
Project Management experience would be a plus
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other nonmerit factor._