Jobs

    Front Office, Dental - Singapore - LQ DENTAL CARE PTE. LTD.

    LQ DENTAL CARE PTE. LTD.
    LQ DENTAL CARE PTE. LTD. Singapore

    1 week ago

    Default job background
    Description
    Roles & Responsibilities

    Duties and Responsibilities

    • Greeting all visitors
    • Knowledge of dental clinic procedures and notations. This will be trained if no current experience but this is very important.
    • Exceptional telephone etiquette
    • Proficient in using computers and in Word / Excel applications.
    • Handling queries and complaints via phone, email and general correspondence
    • Scheduling of appointments
    • Attending and actively participating in all Scheduled Clinic Meetings and Huddles.
    • Send out appointment reminders and handle patients' SMS / Message replies in a timely manner
    • Managing office supplies such as dental products, stationery, equipment and furniture
    • Performing ad-hoc administration duties
    • Maintaining office services as required (such as cleaners and maintenance companies)
    • Receiving and dispatching deliveries when needed
    • Assisting with mail as required
    • Taking and ensuring messages are passed to the appropriate staff member on a timely basis
    • Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.

    The following are considered core requirements:

    • Organisational skills
    • Attention to detail
    • Exceptional multitasker
    • Excellent communication skills
    • Courteous
    • Strong customer service skills
    • Must be a Team Player
    Tell employers what skills you have

    Customer Service Skills
    Front Office
    Excellent Communication Skills
    Dispatching
    Housekeeping
    Administration
    Attention to Detail
    Cashiering
    Furniture
    Excel
    Team Player
    Customer Service
    Scheduling
    Service Delivery
    Hospitality


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