Best professionals offering it helpdesk engineer services in Singapore

Helpdesk Engineer Service

Description

A helpdesk engineer is a technical professional responsible for providing technical support and assistance to users in resolving their technical issues.

Requirements

To become a helpdesk engineer, one typically needs to have a degree in computer science or a related field and have relevant experience in technical support.

Accreditations and Certifications

Industry professionals can consider obtaining certifications such as CompTIA A+ or Cisco CCNA to demonstrate their expertise.

Choosing the Best Service Provider

When choosing a helpdesk engineer, clients can ask questions such as: What is your experience with similar technical issues? What is your approach to resolving technical problems? Can you provide references from previous clients?

References

Helpdesk engineers can refer to resources such as the ITIL Foundation Certification Handbook or the CompTIA A+ Study Guide for best practices in technical support.

Average Prices

The average hourly fee for a helpdesk engineer in Singapore can range from SGD 50 to SGD 100, depending on the level of experience and the complexity of the technical issue.

Requesting a Quote

When requesting a quote for a helpdesk engineer service, clients can provide details such as the type of technical issue, the level of urgency, and the desired level of support. The platform will then match the client with a suitable helpdesk engineer who can provide a quote for the service.

Fees for Helpdesk Engineer freelancers

The average daily fee for the experienced freelancers is SGD 100.

The fee varies depending on the city in which the are located. For instance, the average daily for a Helpdesk Engineer in Singapore is SGD 120, while in Kuala Lumpur is SGD 90 or in Ho Chi Minh City is SGD 80.