Jobs

    Junior IT System Administrator - Singapore - SINGAPORE TELECOMMUNICATIONS LIMITED

    SINGAPORE TELECOMMUNICATIONS LIMITED
    Singapore Telecommunications Limited background
    Description
    Roles & Responsibilities

    The Sys Admin is responsible for managing day to day support of operational tasks, requests, incidents and changes meeting customer's requirements and Service Level Agreements. He/she will also provide support to the System engineer/team lead based on tasks assigned and not limited to:

    • conduct health check, conduct infrastructure monitoring, handle customer queries, investigate incidents reported, resolve the incidents, apply fixes, and to ensure that incidents reported are tracked and resolved till closure
    • cooperate with internal/external stakeholders to achieve work/task objectives set out by the system engineer/team lead/Managers.
    • Install/configure software/hardware, manage servers/tools
    • Setup accounts (AD or non-AD), laptops, workstations, servers
    • Monitor performance and maintain systems according to requirements
    • Ensure security through access controls, backups and firewalls
    • Analysing, troubleshooting, and correcting system problems remotely/on-site
    • Responsible for documenting incident RCA report the configuration of the system and system performance tuning
    • Responsible for security compliance, patching, health check & hardening remediation
    • Performing routine audits of systems and software and perform system devices backups
    • Performing standard or project change request as per change window (non-business hours)
    • Applying operating system updates, patches, and configuration changes
    • Provide on-call 24 x 7 support on a rotating basis

    Skills for Success:

    • Diploma/Degree in Computer Science / IT or equivalent
    • 2 years of experience in Windows/VMware support and maintenance
    • Good to be certified: ITILv3 Foundation / Microsoft Windows Server Administration / Microsoft Azure
    Tell employers what skills you have

    Microsoft Azure
    Troubleshooting
    Hardware
    Active Directory
    VMware
    Windows Server Administration
    Service Level
    Configuration Management
    System Administration
    Hardening
    Performance Tuning


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