Jobs

    Reinsurance Client Support Specialist - Singapur, Singapore - Marsh McLennan Companies

    Marsh McLennan Companies
    Marsh McLennan Companies Singapur, Singapore

    3 weeks ago

    Default job background
    Full time
    Description

    Description:

    Guy Carpenter is seeking candidates for the following position based in the Singapore office:

    Reinsurance Client Support Specialist (Treaty Technician)

    What is in it for you?

  • Be part of a reputable and recognized brand in the reinsurance industry by working with and learning from industry leading experts in the field.
  • Unprecedented opportunity to meaningfully impact our clients and make a difference.
  • Purpose-driven work where we partner with client organizations as their strategic advisor to help them meet the challenges of our time.
  • World-class development opportunities to achieve your full potential.
  • An inclusive work environment where diversity of skill, thought and insight fuels long-term growth.
  • Great team environment with energetic and supportive colleagues.
  • Access to Employee Resource Groups that provide mentorship and development opportunities.
  • We will count on you to be responsible for technical treaty matters:

  • Entry of contractual information into system for premium invoicing.
  • Review technical statements of accounts & claims advices from clients; process statements and billings according to departmental procedures.
  • Attend to queries from clients, reinsurers, and related parties.
  • Assist in the resolution of technical accounting and claims issues.
  • Ensure timely responses to monthly Regional and Local Controllerships' revenue review queries and requests.
  • Ensure procedures and documentation are in compliance with Guy Carpenter Professional Standards.
  • Assess and submit client and/or reinsurer presentation materials
  • Communications to resolve difficult questions and secure reinsurer agreements and payments of claims and account balances.
  • Integrate Key Performance Indicators (KPIs) and other system tools to manage difficult transactional processes.
  • Ensure assigned tasks are managed effectively and in a timely manner aligned to Service Level Agreements (SLAs) and provide services in an efficient, effective and regulatory compliant manner.
  • Develop complex information on accounting/claims process for Request For Proposal (RFP) and sales opportunities in order to drive business growth.
  • Manage settlement of funds to and from Client in a timely manner in order to ensure all applicable contractual payment terms; warranties and/or conditions are met.
  • Implement processes to carry out reinsurance audit/reviews with clients and reinsurers and reviews open claims and/or premium activity, reconciles records in order to facilitate the review/audit process to ensure process quality.
  • Collaborate with peers on challenging reinsurance developments
  • Support and provide training, mentoring and guidance within the team and/or department for all aspects of reinsurance service processing, assist with trouble shooting and develop team resources.
  • Establish and drive relationships with Brokers, Clients and Markets to understand issues in order to resolve problems and queries and review working practices.
  • What you need to have:

  • Prior experience in processing Treaty technical accounts / claims in a reinsurance broking environment.
  • Prior experience in the Reinsurance industry, specific experience in Treaty Reinsurance is highly desirable.
  • Excellent verbal and written communication skills.
  • Good Microsoft suite skills.
  • What makes you stand out:

  • Curiosity to learn.
  • Possess a positive attitude.
  • Adaptability to thrive in complex environments.
  • is a leading global risk and reinsurance specialist with more than 3, professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85, colleagues advise clients in over countries. With annualized revenue approaching $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including , and . For more information, visit and follow Guy Carpenter on LinkedIn and .



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