Jobs

    Customer Support - Singapore - Flintex Consulting Pte. Ltd.

    Flintex Consulting Pte. Ltd.
    Flintex Consulting Pte. Ltd. Singapore

    1 week ago

    Flintex Consulting Pte Ltd background
    Full time
    Description

    This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

    Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

    Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

    Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

    Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

    Requirement :

    -1-2 year experience in customer support role

    Possess good HR payroll , leave system , CPF & OT claims concept

    Good communication skills and able to handle difficult customers

    Entry level independent can try as training will be provided


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