Customer Service Officer - Singapore - DYNAMIC HUMAN CAPITAL PTE. LTD.

DYNAMIC HUMAN CAPITAL PTE. LTD. Singapore

2 weeks ago

Dynamic Human Capital Pte Ltd background

Description

Roles & Responsibilities

Position: Customer Service Officer (Healthcare)

Salary: $2,200 - $2,800 + AWS + Variable Bonus

Location: Across Singapore

Working Hours / Days: 8.30AM - 5.30PM (Mon – Fri) , 08.30AM – 12.30PM (Alt Sat)

Our Public Healthcare Client located (near MRT) is inviting individuals who enjoys customer service to join their healthcare family as a Patient Service Associate.

Candidates without relevant experiences and positive attitude and has a keen interest in customer service are welcome to apply

Responsibilities:

Provide frontline services and general administrative duties of the clinic or centre.
Maintain overall décor and cleanliness at the clinic, front counter and reception area.
Attend to patients at counters for registration and payment and appointment line.
Provide financial counselling where necessary.
Trace case notes for walk-in cases, billing and charges.
Account for handover and closing of counter payments.
Attend to clinic complaints and escalate to higher management when needed.
Assist doctors with patient's medical reviews in the consultation rooms.

Requirements:

Possess GCE "N" Level, GCE "O" Level, Professional Certificate/NiTEC or Diploma.
Minimum 2 years of relevant working experiences in customer service and customer handling preferred.
Candidate with experiences in the healthcare industry will be an added advantage.
Open to work overtime and deployment during pandemic.

Interested applicants, please click the apply button to submit your application.

Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No: R

License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Tell employers what skills you have

Front Office
Healthcare Industry
Customer Service Oriented
Microsoft Office
Microsoft Excel
Interpersonal Skills
Healthcare
Administration
Office Administration
customer registration
Good Communication Skills
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Patient Registration
Customer Service
Hospitality
Customer Service Experience

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