- Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
- Explore and introduce different type of services and products that are available to our customers
- Analyzing customer intention in order to assist customers to your best abilities possible
- Performing general administrative and clerical duties
- Maintaining and updating customer's records
- Minimum Diploma
- At least 1 year experience in Call Centre, banking or customer service environment
- Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
- Positive attitude, independent, able to multi-task and is a team player
- Pleasant voice, attentive listening and good communication skills
- Proficient in computer skills such as Microsoft Office applications
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Customer Service Officer
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Service Officer
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OCBC Bank Singapore**Service officer** **-** **(** **)** · Roles & Responsibilities · - Manage overall branch cash holdings and movement · - Review and approve high value OTC financial transactions or transactions with special statuses · - Responsible for day-to-day customer service operations, inc ...
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Office Services Executive
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MCD GLOBAL FRANCHISING LIMITED SINGAPORE BRANCH SingaporeThe Office Services Executive performs a wide wariety of clerical and administrative duties, which includes providing a high level of customer service and support to the employees within the Singapore Regional Office · **Report To · HR Business Partner, Asia Markets & Singapore O ...
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Customer Service Officer
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UNION MANPOWER SERVICES PTE LTD Singapore**_Customer Service Officer - Outram Road ( 5 day) _** · **- handle and manage customers' feedback and complaints** · **- responsible to upkeep the service level to ensure service excellence delivery to both internal / external customers & partners** · **- responsible for front o ...
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Customer Service Officer
3 weeks ago
UNION MANPOWER SERVICES PTE LTD Singapore**_Customer Service Officer - Outram Road ( 5 day) _** · **- handle and manage customers' feedback and complaints** · **- responsible to upkeep the service level to ensure service excellence delivery to both internal / external customers & partners** · **- responsible for front o ...
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Customer Service Officer
2 weeks ago
JJ CONSULTING SERVICES Singapore**Customer Service Officer (Office Hours/ Bukit Batok) · Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to custo ...
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Guest Services Officer
3 weeks ago
ANDAZ SINGAPORE SingaporeCome join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. · You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the ...
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Customer Service Officer
2 weeks ago
JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Customer Service Officer (Office Hours/ Immediate Opening) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to c ...
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Customer Service Officer
3 weeks ago
JJ CONSULTING SERVICES Singapore**Customer Service Officer (Office Hours/ Yishun) · Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to customers ...
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Customer Service Officer
3 weeks ago
JJ CONSULTING SERVICES SingaporeCustomer Service Officer (Office Hours/ Ang Mo Kio) · Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Trainings are provided/ Fresh Graduates Welcome · Job Responsibilities · - Provide quality customer service to customers ...
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Customer Service Officer
3 weeks ago
JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · **Customer Service Officer (Office Hours/ Location · - Bedok) · **Job Responsibilities · - Provide quality customer service to customers either by telephone or electronically ...
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Customer Service Officer
2 weeks ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Customer Service Officer (Office Hours) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to customers either by ...
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Service Improvement Officer
1 week ago
COMFORT TRANSPORTATION PTE LTD Singapore**Job Description for Service Improvement Officer** · - Conduct performance review with drivers to improve service performance · - Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service · - Other ad hoc duties assig ...
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Customer Service Officer
2 weeks ago
BANK OF CHINA LIMITED Singapore**Responsibilities**: · - Provide personalized service over the telephone to customer in call centre on credit card and banking products. · - Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and eff ...
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Customer Service Officer
2 weeks ago
IDP Education Ltd Singapore**About Us**: · IDP is a global leader in international education services. We help international students study in English speaking countries. Our success comes from connecting students with the right course in the right university or institution and the right country. · IDP Edu ...
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Customer Service Officer
2 weeks ago
CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. SingaporeOur Client, in the **Automotive Industry **located in the **East **has opening for **Customer Service Officer. · - Incentives · - MNC Company Variable Bonus · **Responsibilities**: · - To handle operation calls · - To perform daily paperwork, invoices, raise jobs · - To stand in ...
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Customer Service Officer
2 weeks ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a MNC in Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Officer to join their Sales Team, in hopes of developing the current high performing team. They are located in the West area - easily accessible. · **Duti ...
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Customer Service Officer
3 weeks ago
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Guest Services Officer
2 weeks ago
EL DEVELOPMENT (VENTURES) PTE. LTD. Singapore**Summary** · Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests' needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arriva ...
Customer Service Officer - Singapore - DCS CARD CENTRE PTE. LTD.
Description
Roles & ResponsibilitiesJob Description
Job Requirements
Working hours between Monday - Friday 8.30am to 7:00pm, Sat 9:00am to 1:00pm (Shift)
Tell employers what skills you haveAble To Multitask
Microsoft Office
Microsoft Excel
Written English
Social Media
Interpersonal Skills
Administration
Attentive
Good Communication Skills
Freight
Banking
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience