- Invoice billing
- Verify Overseas & Contractors' invoices
- Data entry and other administrative tasks
- Handling and preparing shipping documents (e.g., delivery order, billing of lading, tax invoice, arrival notice, etc.)
- Dangerous goods applications
- Sending BL and invoices to shippers and arranging telex release upon payment
- Responding to customer inquiries
- Checking shipment statuses
- Arranging and coordinating transportation/trucking services
- Communicating with customers regarding operational issues
- Managing import and export consolidation documents and coordinating with overseas agents
- Monitoring and coordinating import and export shipments
- Communicating with consignees/shippers regarding import shipment arrangements
- Sending/faxing arrival notices to consignees and arranging collection/delivery of cargoes
- Submitting permits to shipping lines
- Microsoft PowerPoint
- Microsoft Office
- Microsoft Excel
- Consolidation
- Tax Knowledge
- Arranging Skills
- Data Entry Proficiency
- Freight Expertise
- Trucking Experience
- Transportation Coordination
- Microsoft Word
- Customer Service Excellence
- Shipping Knowledge
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Customer Service - Singapore - MCL WORLDWIDE (S) PTE. LTD.
1 month ago
Description
Roles & ResponsibilitiesPosition: Customer Service Representative (Freight Forwarding)
Temporary Position: 6-Month Contract
Salary: S$1500 – S$1800
Proficiency in English and Mandarin is preferred (used to interact with our Chinese clientele)
Working Hours: 9am to 6pm (Monday – Friday)
Location: Paya Lebar Square
Job Description:
Additional Responsibilities: