Customer Service - Singapore - MCL WORLDWIDE (S) PTE. LTD.

    MCL WORLDWIDE (S) PTE. LTD.
    MCL WORLDWIDE (S) PTE. LTD. Singapore

    1 month ago

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    Description
    Roles & Responsibilities

    Position: Customer Service Representative (Freight Forwarding)

    Temporary Position: 6-Month Contract

    Salary: S$1500 – S$1800

    Proficiency in English and Mandarin is preferred (used to interact with our Chinese clientele)

    Working Hours: 9am to 6pm (Monday – Friday)

    Location: Paya Lebar Square

    Job Description:

    • Invoice billing
    • Verify Overseas & Contractors' invoices
    • Data entry and other administrative tasks
    • Handling and preparing shipping documents (e.g., delivery order, billing of lading, tax invoice, arrival notice, etc.)
    • Dangerous goods applications
    • Sending BL and invoices to shippers and arranging telex release upon payment

    Additional Responsibilities:

    • Responding to customer inquiries
    • Checking shipment statuses
    • Arranging and coordinating transportation/trucking services
    • Communicating with customers regarding operational issues
    • Managing import and export consolidation documents and coordinating with overseas agents
    • Monitoring and coordinating import and export shipments
    • Communicating with consignees/shippers regarding import shipment arrangements
    • Sending/faxing arrival notices to consignees and arranging collection/delivery of cargoes
    • Submitting permits to shipping lines
    Skills Required:

    • Microsoft PowerPoint
    • Microsoft Office
    • Microsoft Excel
    • Consolidation
    • Tax Knowledge
    • Arranging Skills
    • Data Entry Proficiency
    • Freight Expertise
    • Trucking Experience
    • Transportation Coordination
    • Microsoft Word
    • Customer Service Excellence
    • Shipping Knowledge

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