Officer - Service Support - Singapore - TOUCH COMMUNITY SERVICES LIMITED

Wei Jie

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Wei Jie

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Description

Principal Responsibilities and Duties:

Administrative Support for Centre

  • Responsible for frontline customer services support via the telephone, attending to walkin clients and handling of referrals from AIC for services required to relevant staffs for screening.
  • Monitor inventory control and office equipment maintenance.
  • In charge of maintenance and upkeep the Centre.
  • Raise payment vouchers for centrerelated matters.
  • Schedule appointment with locum doctor and clients for home visit.
  • Record outcome of the doctor's home visit and prescription in the system, ensure all stakeholders are informed.
  • Other centrerelated admin matters
Fees Collection

  • Monitor outstanding payment and make recommendation on payment modes and any other necessary action.
  • Work with Social Workers to carry financial assessment for fees waiver wherever necessary

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