Alicia Chai

Hi! I am a graduating NUS student who is specialising in Business Analytics and Human Resources. I am currently looking for internships related to data analytics. To aid with my internship, I have worked as a research assistant in NUS where I analyse data with R programming. Apart from R, I am proficient in Excel, Python, SQL, and Tableau.

National University of Singapore 
Research Assistant (Analytics) 
Jan 2023 – Present 
• Performed data cleaning to ensure the quality of the data is upheld using R programming. 
• Analysed and visualised data collected from hospitals and hotels for a cleaning agent company using R programming. 
• Reported data-driven recommendations and provided valuable insights through data analysis.

Millennium Hotels and Resorts (City Developments Limited) 
Human Resource Intern (Transformation and Projects) 
May 2022 – Jul 2022 
• Transformed the Competency Framework by redefining job descriptions, interview questions, on-the-job training forms, and performance appraisals, thereby increasing the efficiency of HR systems. 
• Sourced and communicated with more than 10 vendors for offshoring of employees to India and online training. 
• Proposed and budgeted 10 different programs for recognition and rewards to increase employee satisfaction. 
• Upgraded relocation benefits for employees and drafted 5 global talent mobility policy documents namely long-term, short-term, international commuter, one-way transfer, and tax equalization policies.

Sephora Singapore Pte Ltd 
Human Resource Intern (Talent Acquisition) 
May 2021 – Jul 2021 
• Managed the entire end-to-end recruitment process for Beauty Advisors and streamlined the recruitment process by designing a selection criterion. 
• Led a recruitment project “Power Hour Casual programme”, which included formulation of the master, induction, briefing, and system decks for the different stakeholders, as well as a scoring metrics for selection, and launched the first phase of this programme. 
• Initiated recruitment campaigns by collaborating with the Marketing Team to increase applicant rate by 5%.

Avant E-commerce Service Pte Ltd (ezbuy) 
Human Resource Administrator (Contract) 
Jun 2020 – Aug 2020 
Human Resource Intern (HR Operations and Engagement) 
Jul 2019 – Mar 2020 
• Facilitated hiring for various departments to accelerate company’s growth. 
• Designed and created the quarterly internal newsletter to showcase company’s achievements and efforts. 
• Orchestrated events to ensure the welfare of employees are highly satisfied and met.

National University of Singapore 
Bachelor of Business Administration (Honours) 
Aug 2020 – Dec 2023 (Expected) 
• Specialisation in Business Analytics and Human Resources • CGPA: 4.35/5.00