About Alicia Tan:
- An effective communicator and good team player who can also work independently.
- Highly responsible and accountable, takes pride in producing high quality work.
- Good time management and organization skills
- Seeks an internship opportunity that allows me to leverage on my capabilities and further broaden my working exposure into different industries and roles.
Experience
May 2022-Jun 2022
Customer Service Officer at The Singapore Exchange Limited (SGX)
- Dealt with daily enquires from customers via the email and phone channel with a positive attitude and active listening and reading skills
- Worked in collaboration with fellow team members to hit the daily quota by managing my time efficiently
Jan-Aug 2021
Café Staff at Crown Coffee
- Spearheaded the overall housekeeping matters of the café in an orderly manner.
- Led teammates to handle customers in a friendly and welcoming manner.
Education
- 2021- 2025 Singapore Management University
- Bachelor of Business Management Year 2 undergraduate
- Cumulative GPA 3.45/4
- Member of SMU Caretalyst and SMU Archery
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