Alicia Tan

• An effective communicator and good team player who can also work independently.
• Highly responsible and accountable, takes pride in producing high quality work. 
• Good time management and organization skills 
• Seeks an internship opportunity that allows me to leverage on my capabilities and further broaden my working exposure into different industries and roles. 

May 2022-Jun 2022 

Customer Service Officer at The Singapore Exchange Limited (SGX) 

• Dealt with daily enquires from customers via the email and phone channel with a positive attitude and active listening and reading skills
• Worked in collaboration with fellow team members to hit the daily quota by managing my time efficiently

Jan-Aug 2021 

Café Staff at Crown Coffee 

• Spearheaded the overall housekeeping matters of the café in an orderly manner.
• Led teammates to handle customers in a friendly and welcoming manner.

1. 2021- 2025 Singapore Management University 

• Bachelor of Business Management Year 2 undergraduate
• Cumulative GPA 3.45/4
• Member of SMU Caretalyst and SMU Archery