beBee background
Professionals
>
Singapore United Plantation
Alona Domingo

Alona Domingo

Call center representative

Customer Service / Support

Singapore United Plantation

Social

About Alona Domingo :

A highly skilled customer service executive with great background in technical support. Expert in customer care and has exceptional in verbal and can do multi-tasking. Has strong organizational skills, and excellent in troubleshooting with first contact resolution approach with my cheerful attitude. 

Experience

Customer Service Representative-Quezon, City Manila, Philippines 

July 2019 to March 2023

CONCENTRIX DAKS SERVICES (Tmobile Account) 

×Responded to telephone inquiries and complaints following standard operating procedures. 

*Delivered personalized customer service relating to questions and promptly resolved issues on customer accounts and services. 

*Responsible for troubleshooting  any network issues, internet connections and device-specific problem. 

*Handled customer complaints and create tickets according to procedures.

*Able to achieved KPI's goal and Passed in all kinds of  accounts metrics and last but not the least provide and help the team for promoters to achieved the goal of the team and unit. 

*Provide billing inquiries information, offer up sales skills as well. 

 

 

 

 

Education

Caregiving/Healthcare Servicing NC II (Tesda Certification) 

Antipolo City, February 2022 to July 2022

 

Business Information Management 

Asian Institute of Computer Studies 

Quezon City, June 2012 to April 2014

 

 

Professionals in the same Customer Service / Support sector as Alona Domingo

Professionals from different sectors near Singapore United Plantation

Other users who are called Alona

Jobs near Singapore United Plantation

  • Work in company

    Call Center Agent

    MTC Consulting Pte. Ltd.

    We are seeking a Call Center Agent for our client in Singapore who provides consumer electronics office automation business solutions to corporate retail customers The customer service team plays a key role ensuring positive customer experience across sales service after-sales su ...

    Pasir Panjang

    1 month ago

  • Work in company

    Call Center Agent/ Customer Service

    U3 Infotech Pte Ltd

    We are looking for a Customer Service Officer to support a public-facing hotline and provide timely assistance to users through calls, emails, and chatbot channels. The role requires strong communication skills, customer focus, and the ability to work effectively in a fast-paced ...

    Singapore

    6 days ago

  • We are looking for a customer service executive to join our team. · Ensure claim enquiries and requests received through calls are responded to within the expected turnaround time. · Promptly render calls to policyholders and distribution representatives relating to claim decisio ...

    Changi

    1 month ago