CH Lim

Mainly do L1 onsite support—helping users with basic IT issues, network troubleshooting, and hardware setups. I’ve worked on switches, Wi-Fi, firewalls, and some Windows server stuff. Still building up my skills, but always willing to learn and get the job done.
 

I’ve been working as an L1 IT Field Engineer for the past 2 years, providing onsite support for network and system issues. My tasks include troubleshooting hardware, setting up switches, assisting with firewall configs, and supporting wireless networks. I also handle basic server support and enjoy learning new tools on the job.

I hold a diploma in Cybersecurity, which gave me a solid foundation in networking, system security, and basic scripting. Although some parts are a bit rusty, I’m constantly brushing up my knowledge and staying updated with current tech trends.