Chul ki HONG

My approach combines problem-solving skills with strategic insight, enabling me to design customized processes that improve support efficiency and foster long-term client relationships. Drawing on my global business experience across India, China, Vietnam, Korea, and Singapore, I am committed to driving customer success by helping clients achieve their goals and delivering impactful,results-oriented solutions.

I have successfully managed a wide range of innovative and complex customer support scenarios. I excel at proactively identifying and understanding customer needs, applying objective analysis and a professional perspective to develop tailored solutions that resolve challenges effectively and enhance customer satisfaction.

• APTECH Computer Education: Completed, Client/Server Database Administrator [DBA] Course, May 2001~Aug 2002.
• Oracle9i Corporation: Oracle 9i DBA, Performance Tuning, Jun 2003
• Sun Microsystems’ SL-275 Java Programming Course, Oct 2003
• COMPTIA A+ Certified Professional course, Mar 2006