Farisha Irwayu
Customer Service / Support
About Farisha Irwayu:
Driven individual who isn't afraid to face a challenge. I'm passionate about
my work and I know how to get the job done. I would describe myself as
an open and honest person who doesn't believe in misleading other people
and tries to be fair in everything I do.
Experience
Handling administrative duties such as data entries and updating into system Customer service such as attending to drivers queries and feedback and complains Any other ad hoc admin & customer service duties
Give and assign appropriate queue to designated counter
Follow up and updated new projects
Handling diffculties , vulgarity , inpatient drivers
Making sure of the GRAB centre fully prepare/ready before driver come in
Calls GRAB driver by calls or reply email regarding or follow up the issues they facing Resolving GRAB RENTAL payment/repossesion
Handling NETS/GRABPAY/CASH payment
Activation of GRABFOOD gears and account
Education
Nitec in beauty management
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