About Fatin Hanani Mustafa Kamal:
Hello! My name is Fatin Hanani. I have 10 years of experience in Customer Service. 3 years experience in Content Moderation.
Experience
GENPACT CONSULTING (SG) PTD LTD
ESR Bizpark @ Chai Chee
Process Associates
Process Trust & Safety related jobs/cases.
Process requests relating to the workflows (Product, Application, Spam, Appeals) and assess them in accordance with the Policy. Acting on spam content and reports of potentially abusive content within agreed turnaround times and standards of quality. Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures. Compliance guidelines and
take action to apply the appropriate policy with high quality, speed, compassion and accuracy.
Education
Diploma in Tourism Management
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1 month ago
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Assistant Manager
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