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Genesis Daga-ang

Genesis Daga-ang

IT Technician
Singapore

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About Genesis Daga-ang:

I am an IT Technician with more than 5 years experience in IT infrastructure and system management, Troubleshooting and configuration of hardware and software components, maintain endpoint anti-malware solution and other IT related function. For further info. enclosed is my resume

Experience

WORK EXPERIENCE

Synergy Internet Hub

Computer Technician
April 2019 – Present

        Configure client's equipment to ensure proper functioning.

  • Managed technical documentation to ensure all system updates and changes were properly recorded and maintained.
  • Offered technical services and support at the network level: WAN and LAN connectivity, routers, and security
  • Repair and replaced equipment as necessary.
  • Tested new technology to determine if it fits company's needs.
  • Installed and configured computer/laptop hardware, software, printers, and scanners.
  • Provide client support and resolved technical issues via email, phone, and other electronics.
  • Reformat and Installing OS or any other software.
  • PC Custom Build

 

Alturas Group of Companies
Computer Technician Assistant

May 2014 – March 2019

  • Maintains database by entering new and updated customer and account information for the construction department
  • Installed and configured computer hardware components.
  • Prepares source data for computer entry by compiling and sorting information
  • Processes customer and account source documents by reviewing data for deficiencies
  • Diagnose defective computer peripherals and manage procurement of computer parts.
  • Diagnosed issues with warehouse-critical hardware and software, including handheld computers and station-specific Navision systems.

LGU- Tagbilaran

Graphic Artist
October 2013 – February 2014

  • Create and design marketing materials such as flyers, brochures, and posters using adobe photoshop. 
  • Edit and retouch photos for use in various projects using adobe lightroom.
 

Education

Informatics Computer Institute

2008-2012

Bachelor of Science in Information Technology

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