Genesis Daga-ang

WORK EXPERIENCE

Synergy Internet Hub

Computer Technician
April 2019 – Present

        Configure client's equipment to ensure proper functioning.

• Managed technical documentation to ensure all system updates and changes were properly recorded and maintained.
• Offered technical services and support at the network level: WAN and LAN connectivity, routers, and security
• Repair and replaced equipment as necessary.
• Tested new technology to determine if it fits company's needs.
• Installed and configured computer/laptop hardware, software, printers, and scanners.
• Provide client support and resolved technical issues via email, phone, and other electronics.
• Reformat and Installing OS or any other software.
• PC Custom Build

Alturas Group of Companies
Computer Technician Assistant

May 2014 – March 2019

• Maintains database by entering new and updated customer and account information for the construction department
• Installed and configured computer hardware components.
• Prepares source data for computer entry by compiling and sorting information
• Processes customer and account source documents by reviewing data for deficiencies
• Diagnose defective computer peripherals and manage procurement of computer parts.
• Diagnosed issues with warehouse-critical hardware and software, including handheld computers and station-specific Navision systems.

LGU- Tagbilaran

Graphic Artist
October 2013 – February 2014

• Create and design marketing materials such as flyers, brochures, and posters using adobe photoshop. 
• Edit and retouch photos for use in various projects using adobe lightroom.

Informatics Computer Institute

2008-2012