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Jean Lee

Jean Lee

Administrator / Customer Service Executive
Singapore

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About Jean Lee:

Last Job: Administrator / Customer Service Executive (from 03 Mar 2000 to 16 Mar 2023)

I am hardworking, reliable and able to multi-task.

Experience

Last Job: SGS Testing & Control Services Singapore Pte Ltd (from 03 Mar 2000 to 16 Mar 2023) - 23 years

Job Scope:

Oversee the reporting and invoicing activities of the department 

Arrange sample/document collection from clients 

Arrange dispatch of samples to subcontractors 

Handle phone calls on general enquiries and re-direct calls to PIC 

Reply to clients’ enquiries and follow-up 

Attend to walk-in customers 

Assist with quotation to clients for routine testing whenever required 

Register job orders using the Group sanctioned systems (Oracle) 

Assist in typing test reports whenever required 

Email completed reports to clients 

Assist in collection of COD payment  

Issuance of tax invoices to customers and inter/intra debit notes to internal departments 

Issuance of unbilled revenue and work in progress reports to Finance for month-end closing 

Issuance of Purchasing Orders and perform goods receiving using the Group sanctioned systems (Oracle) 

Obtain quotations and price negotiation  

Inventory control of stationery and supplies 

Perform any other duties as required 

 

Education

Highest Education: GCE ‘O’ Level

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