
Khairul Aizat
Customer Service / Support
About Khairul Aizat:
As learning is a lifelong process, I am constantly looking forward for ways
to improve myself. My beliefs are that with new challenges and
improvements, it will make me become a more reliable and hardworking
person.
- Meticulous
- Willing to work indoor and outdoor
- Able to work under pressure and in time
- Able to work independently or as a team player
- Willingness to learn new skills and gaining knowledge
- Adaptable to new changes and environment
- Good in communication with people
- Fast learner and independent
- Committed to continuous learning
- Able to multi-task
• SENIOR CUSTOMER SERVICE
Experience
Assist passengers with special needs in boarding/ alighting the trains
safely
- Ensure that all passengers comply with the Rapid Transit Systems
(RTS) Regulations
- Communicate with OCC and passengers as necessary via train
communications equipment
- Monitor the performance of the train whilst travelling and take
appropriate action against any irregularities, including requesting
assistance from other railway staff
- Deal with train defects in the most safe, effective and efficient
manner in accordance with the relevant working manuals and procedures
- Maintain validity of track access qualification and comply with
competency assessment.Drive the Passenger Trains
- Deal with incidents such as Passenger Emergency Communication
device being activated, fire on train, detrainment, etc., in the most safe,
effective and efficient manner in accordance with the relevant working
manuals and procedures
- Perform the duties of Emergency Train Operator in the most safe,
effective and efficient manner in accordance with the relevant working
manuals and procedures
- Perform other duties as directed by his/ her superiors
Education
Nitec in Mechanical Engineering (ITE)
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