About Norfazirah Sham:
Experienced in being a part of the operations support team, administrative responsibilities, process, and inventory management. I am a dynamic and enthusiastic individual who is committed to be serving as a positive, flexible, and adaptive team member.
Experience
• Handling incoming emails/ forms pertaining to merchant or customer inquiries, requests, and feedback • Working closely with the operations team to maintain an efficient flow of parcels, ascertain possibilities of non-deliveries, and propose solutions to consumers • Submission of claims for lost parcels or damaged parcels upon approvals
Education
Education Background
ITE College East
Higher Nitec in Supply Chain Management, 2011 - 2013
East Spring Secondary
GCE O'Levels, 2006 - 2010
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