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Norfazirah Sham

Norfazirah Sham

Customer Service

Administrative

Singapore

Social

About Norfazirah Sham:

Experienced in being a part of the operations support team, administrative responsibilities, process, and inventory management. I am a dynamic and enthusiastic individual who is committed to be serving as a positive, flexible, and adaptive team member.

Experience

• Handling incoming emails/ forms pertaining to merchant or customer inquiries, requests, and feedback • Working closely with the operations team to maintain an efficient flow of parcels, ascertain possibilities of non-deliveries, and propose solutions to consumers • Submission of claims for lost parcels or damaged parcels upon approvals

 

Education

Education Background

ITE College East

Higher Nitec in Supply Chain Management, 2011 - 2013

East Spring Secondary

GCE O'Levels, 2006 - 2010

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