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Education / Training
Nurfarah Zulkifli

Nurfarah Zulkifli

customer service officer


About Nurfarah Zulkifli:

I just a graduated student from diploma 


Working experience : Customer Service officer 1yr plus - Registering Visitors / Patients, handling calls, safe entry scanning  & etc

Kidz Meadow (Childcare) 3months contract  - handling kids ,serving their mealtime, assist helping with the teacher, guiding the kids with work, Taking Temperature, Ensuring the One Meter apart social-distancing and bringing the kids to toiletries

Cathay Cinema (service crew) - cashiering,ushering, food concess

Seoul Garden ( F&B) almost 2yrs plus almost 3 yrs  - waitress 

  Ensure customer is satisfied with their meals and rectify anyissues

  Inform customers of current promotions

 Take orders from customers

 Key in orders into computer for transmission to the kitchen staff

 Serve food and beverages, and prepare specialty dishes at tables arerequired

 Clear up tables after customers are done

 Manning of cash register

 Stock up service area with supplies,such as coffees,tableware &linen

 Ensure cleanliness & tidiness of restaurant at the end of everyshift

Isetan shaw house (internship) - Retail Assistant 

  Handle customer enquiries

 Assist shoppers to find goods and products they’re

  Report discrepancies and problems to supervisor

  Give advice and guidance on product selection tocustomers

  Deal with customers’ complaints

 Receiving and storing the delivery of stocks

Keep up to date with special promotions and putting up displays


Education Highest Level 

- Republic Polytechnic (Diploma) - 2019 to 2023

- ITE College Central (Higher Nitec) - 2017 to 2019

-ITE College West (Nitec) - 2015 to 2016

-Woodlands Secondary School (N-Level) - 2011 to 2014

-Woodlands Primary School (PSLE) - 2005 to 2010


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