Raie Yew Li Yun

I am a multi-faceted individual with excellent communication skills and able to work well independently as well as a strong team player. Diversified skill sets covering client relations, customer service & support.

Matchmaker aka Account Associate June 2022 - Sept 2022

Lunch Actually Pte Ltd

●  Communicating, coordinating & setting up first dates for clients within database

●  Responding & communicating promptly to client inquiries through various channels

●  Acknowledging and resolving client complaints and ensuring client satisfaction

Shop Manager Dec 2020 - May 2022

Avomin Pte Ltd

●  Manage daily store operations and ensure that sales targets are hit and customer satisfaction is achieved

●  1-1 coaching for a total of 4 part-timers to ensure smooth onboarding within 2 weeks

●  Coach, guide and discipline team to corroborate excellence in Avomin’s customer experience and sales

●  Accountable for sales reporting, weekly updates and further assist on areas for improvement

Founder Mar 2019 - Current

 Nokidotco

●  Built and grew a following of over 2.2k followers in 3 years

●  Curated & handmade mixed medium accessories

●  Created marketing campaigns for every collection and created collaterals for social media postings (IG Story, IG

Posts)

Specialist Diploma in Digital Branding & Social Media Strategies Oct 2018 

Ngee Ann Polytechnic

Diploma in Business & Social Enterprise May 2017

Ngee Ann Polytechnic