About Rochelle Ian Ramirez Sotelo:
Customer-centric and technically skilled professional with a strong background in Banking, Ops, and Compliance/AML/KYC. Desire to leverage my expertise, utilize technical knowledge, drive efficiency & support growth.
Experience
Patient Engagement Coordinator (Remote)/Total Behavioral Health Texas US
Total Men’s Primary Care
Megaworld, Iloilo City, Philippines June 2022 - July 2023
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*Provider Data Management Specialist/Anthem BCBS US
Legato Health Technologies, Inc.
Megaworld, Iloilo City, Philippines April 2021 - June 2022
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*Customer Care & Billing Specialist/Bell Mobility Canada
Iqor
Megaworld, Iloilo City, Philippines July 2019 - November 2020
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*Customer Care Representative/Netspend US
Inspiro
Molo, Iloilo City, Philippines Aug 2018-July 2019
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*Marketing Assistant/Order Management/Pricing & Logistics Coordinator
Masterfood Republic Inc.
San Jose Del Monte, Bulacan, Philippines Aug 2017 – Mar 2018
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*Office Administrator/Accounts Executive/Materials & Services Coordinator
JRGT Enterprise
Valenzuela City, Philippines Aug 2015 – May 2016
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*Jr. Fraud Analyst
IBM Business Services Inc. - USAA Bank
Quezon City, Philippines Feb 2015 - Aug 2015
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*Officer - Finance & Accounting (Brokerage Customs Accounting); Officer - Industrial Engineering & Hub Operations IE Support; Officer – Industrial Engineering (Building & Facilities Maintenance / Contracts Administration / Procurement Admin)*
United Parcel Service Singapore Pte Ltd
Alps Avenue, Singapore Jan 2008-Mar 2014
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*Administrator / Accounts Clerk
KC Watson (FE) Pte Ltd
Pasir Ris Farmway 2, Singapore May 2007 – Dec 2007
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*Sales Acquisition Officer/Telemarketer
Efusion Solutions Pte Ltd
Raffles Place, Singapore Oct 2006-Apr 2007
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*Customer Service Ambassador / Bank Officer; Compliance / Signature Verification/AML; Inward Cheque Processor & Outward Cheque Clearing Officer*
Equitable PCI Banking Corporation
Manila, Philippines Aug 1995-Sep 2006
Education
EDUCATION: Bachelor's Degree - Accountancy Saint Rita College, Parañaque, Philippines June 1991 - March 1995
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